Hardworking and passionate job seeker with strong organizational skills eager and ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Warehouse Packer
Amazon
10.2022 - 03.2025
Inspected products before packaging to avoid shipping defective or damaged goods to customers.
Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Packed, weighed and shipped items per customer specifications.
Customer Service Representative
Byram Healthcare
03.2021 - 10.2022
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Fulfillment Expert
Adorama
10.2018 - 03.2020
Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Custodian
Medgar Evers College CUNY
06.2014 - 10.2018
Emptied trash cans and recycling bins to keep building clean and free of germs.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Maintained a well-organized supply closet for easy access to necessary tools.