Thorough Quality Assurance Specialist with 9-year background in Quality Assurance. Excellent resource management and allocation skills. Outstanding communication, organizational and time management talents.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Specialist
CSL Plasma Behring
06.2018 - Current
Conducted regular quality audits to ensure compliance with FDA regulations and CSL Plasma's quality standards
Developed and implemented quality assurance procedures to improve operational efficiency and reduce errors
Led investigations into deviations, non-conformances, and customer complaints, identifying root causes and implementing corrective and preventive actions
Collaborated with cross-functional teams to implement process improvements and ensure alignment with quality objectives
Provided training and guidance to staff on quality procedures, ensuring understanding and compliance
Participated in regulatory inspections and audits, preparing documentation, and addressing findings to maintain compliance with regulatory requirements
Managed documentation control processes, including SOPs, batch records, and change controls, ensuring accuracy and completeness
Conducted risk assessments and supported risk management activities to mitigate potential quality risks
Contributed to the development and review of validation protocols and reports for equipment, processes, and systems
Utilized statistical analysis tools to monitor process performance and identify areas for improvement.
Processing
CSL Plasma
05.2016 - 06.2018
Plasma Processing tech / Donor support tech, tech
Proficient in operating donation equipment and conducting donor screenings
Knowledgeable in maintaining accurate records and adhering to regulatory standards
Strong attention to detail and ability to work efficiently in a fast-paced environment
Ability to work effectively in a team
Donor support tech
Excellent customer service skills and ability to communicate effectively with donors
Proficient in donor registration procedures and pre- donation screenings
Ability to maintain a clean and organized donation area and ensure compliance with safety guidelines.
Medical Assistant
Urgent Care Center
Brownsville, TX
10.2013 - 11.2013
Vitals
Triage
Patient Physical
Physical Therapy
Urine Analysis
Electrical Stimulant Therapy
Assisting with Medications
Application of Eye/Ear drops
Positioning and Transferring Patients
Assisting with Medications
CSL Plasma
Education
Medical Assistant Diploma - undefined
Kaplan College
2013
High School Diploma - undefined
Premier High School
2008
Skills
Assisting physician with minor office procedures
Taking chief complaints
Injections, venipuncture & blood draws
Explaining treatment procedures, medications, diets and physicians' instructions to patients
Vital signs
Wound care
Urine specimen collection
Calling in prescription refills
Sterile tray prep
Microsoft Office Suite
Understanding of medical office practice and procedures
Working with electronic medical records
Insurance verifications
Answering multi-line phones
Collection of patient co-pays
Externship
Affiliations
Seeking a career that will offer professional growth and the opportunity to apply my acquired skills, education and hands-on experience with patients in a healthcare facility.