Summary
Overview
Work History
Education
Skills
Timeline
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Christian Carbonell

Miami,FL

Summary

Driven sales professional with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, sales, sales management and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.

Overview

9
9
years of professional experience

Work History

Automotive Sales Consultant

Chevrolet Motors
11.2022 - Current
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Answered telephone and email inquiries from potential customers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
  • Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
  • Made car recommendations based on preferences and outlined benefits of each car option.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.

Business Development Executive

Health Of Mind
01.2021 - 10.2022
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Developed short-term and long-term sales objectives and strategic plans to meet market needs.
  • Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
  • Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
  • Created vision and provided leadership for targeting larger prospects.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.

Lending Specialist

Bank Of America
11.2019 - 01.2021
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Monitored pipelines to track and log status of loans.
  • Explained very technical financial information to applicants in easy to understand language.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Proactively identified solutions for customers experiencing credit issues.
  • Educated clients on various lending products available, helping them make informed decisions that best suited their financial goals.
  • Collaborated with underwriting team to ensure adherence to lending guidelines while maintaining client confidentiality throughout the process.

Relationship Manager

Bank Of America
06.2015 - 11.2019
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.

Education

Bachelor of Arts - Finance

Saint Thomas University
Miami, FL
05.2019

Skills

  • Sales Presentation
  • Performance Evaluations
  • Stakeholder Communications
  • Cross-Functional Collaboration
  • Project Management
  • Lead Generation
  • Market Research
  • Client Consultations
  • Strategic Partnership
  • Business Intelligence and Analysis
  • Identifying Investment Objectives
  • Business Development and Planning
  • Persuasive Communication Style

Timeline

Automotive Sales Consultant

Chevrolet Motors
11.2022 - Current

Business Development Executive

Health Of Mind
01.2021 - 10.2022

Lending Specialist

Bank Of America
11.2019 - 01.2021

Relationship Manager

Bank Of America
06.2015 - 11.2019

Bachelor of Arts - Finance

Saint Thomas University
Christian Carbonell