Christian Carter
Ruston,LA
Summary
Professional Summary:Motivated and versatile professional with hands-on experience in sales, IT support, and customer service. Skilled in developing strong client relationships through door-to-door life insurance sales, resolving technical issues in a helpdesk environment, and providing exceptional service in fast-paced settings. EMR and CPR certified, with a proven ability to adapt quickly, collaborate effectively with teams, and learn new skills to meet diverse job demands. Recognized for strong problem-solving, customer-focused communication, and commitment to quality in all tasks.
Overview
2
2
years of professional experience
Work History
Intern
ATC
11.2022 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Door-to-Door Sales Representative
NASB
06.2024 - 10.2024
- Part-time selling life insurance door-to-door.
- Developed strong sales skills through hands-on experience selling life insurance door-to-door. Gained expertise in building rapport, overcoming objections, and closing sales in a competitive environment. Demonstrated persistence, adaptability, and a customer-focused approach to consistently meet and exceed targets.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Plant Nursery Worker
Doug Young Nursery
05.2024 - 07.2024
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
- Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
It Helpdesk
Louisiana Tech University
08.2023 - 05.2024
- Created detailed reports analyzing helpdesk metrics, identifying trends in common issues and suggesting potential solutions for long-term improvement.
- Established clear communication channels with clients, ensuring timely updates on issue resolution progress.
- Configured and tested new software and hardware.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Researched and identified solutions to technical problems.
Cafe Worker
Y-NOT Stop
01.2023 - 08.2023
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Finance
Louisiana Tech University
Ruston, LASkills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Computer Skills
- Team Collaboration
- Client Relationships
- Telephone Etiquette
- Analytical Thinking
- Business Development
- Software Installation
- VPN Configuration
Accomplishments
• Earned EMR (Emergency Medical Responder) certification.
• Obtained CPR license.
Timeline
Door-to-Door Sales Representative
NASB
06.2024 - 10.2024
Plant Nursery Worker
Doug Young Nursery
05.2024 - 07.2024
It Helpdesk
Louisiana Tech University
08.2023 - 05.2024
Cafe Worker
Y-NOT Stop
01.2023 - 08.2023
Intern
ATC
11.2022 - Current
Finance
Louisiana Tech University
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