Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christian Cates

Perry,GA

Summary

Knowledgeable auto technician interacts positively with customers, simplifying complex mechanical or technical issues for service satisfaction. Committed to repair techniques to alleviate vehicle issues. Detail-focused with solid understanding of various vehicle manufacturer's specifications, including foreign and domestic. Great problem-solver with strong background as qualified lube technician. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Committed to making every customer feel welcome and assisting with any need.

Overview

5
5
years of professional experience

Work History

Lead Autotech

Best Buy
06.2024 - Current
  • Lead daily operations of the installation bay, ensuring top-quality automotive installations and outstanding customer satisfaction.
  • Perform advanced installations including remote start systems, amplifiers, speakers, subwoofers, lighting, dash cams, and OEM integration.
  • Maintain accurate documentation of work orders, vehicle
  • Provide expert consultation to customers to identify needs and recommend solutions that enhance their in-car experience. inspections, and customer interactions.
  • Manage inventory, tools, and supplies to support efficient workflow and minimize downtime.
  • Collaborate with store leadership to drive sales, promote services, and support team performance goals.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Lube Technician

Hamby Chevrolet
07.2022 - 12.2023
  • Checked fluids and maintenance-related parts and topped off or replaced.
  • Kept shop area neat and clean by removing debris and safely disposing of used oil.
  • Drained motor oil, changed oil filters and greased chassis fittings.
  • Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
  • Performed complete vehicle maintenance inspections and topped off fluid levels.
  • Checked tire pressure and performed tire repairs, installations and maintenance tasks.
  • Maintained tools, test equipment and materials, keeping work areas organized.
  • Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Rotated tires and checked brakes on vehicles.

Automotive Lube Technician

Jeff Smith Kia
05.2021 - 02.2022
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Kept shop areas neat, clean and free of safety hazards.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Suggested additional services to customers in order to meet upsell goals.
  • Topped off fluids in vehicle engines to lubricate, protect and cool engine.
  • Dismounted and mounted tires to perform air checks, rotations and rebalances.
  • Checked fluids, tires, brakes and other systems as part of multi-point inspection.

Cooler Boy

Striplings
12.2020 - 05.2021
  • Followed sanitation and good housekeeping practices.
  • Conducted activities and performed job duties and functions following strict guidelines.
  • Disassembled boxes based on manufacturer and quality as determined through visual inspection process.
  • Maintained clean sales floor and straightened and faced merchandise.

Education

High School Diploma -

Perry High School
Perry, GA
05.2022

Skills

  • Mechanical Troubleshooting
  • Parts Repair and Refurbishment
  • Attention to Detail
  • Valid Driver's License
  • Hardworking and Dedicated
  • Clean Driving Record
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Accomplishments

  • achieved the highest rated install bay in the company when it came to customer service surveys.
  • Earned Employee of the Month honors twice for outstanding leadership, quality of work, and customer service.
  • Earned Private Pilot License (PPL), demonstrating advanced technical proficiency and disciplined training.

Timeline

Lead Autotech

Best Buy
06.2024 - Current

Lube Technician

Hamby Chevrolet
07.2022 - 12.2023

Automotive Lube Technician

Jeff Smith Kia
05.2021 - 02.2022

Cooler Boy

Striplings
12.2020 - 05.2021

High School Diploma -

Perry High School

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