Christian Chapman
Fayetteville,NC
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service, and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
6
6
years of professional experience
Work History
Grocery Stocker
Food Lion
Fayetteville, NC
04.2019 - Current
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Quality Control Inspector
Innosource Business Solutions
Fayetteville, NC
11.2017 - 05.2018
- Weighed products prior to shipment to confirm accuracy.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Assisted in developing inspection and testing protocols.
- Followed safety protocols while handling hazardous materials.
- Followed standard operating procedures for inspections and tests.
Sales Consultant
Leon Management Group
Gaithersburg, MD
12.2016 - 10.2017
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
Education
Bachelor of Science - Businesss Administration & Information Systems
Fayetteville State University
Fayetteville, NC05.2024
Bachelor of Science - Biology
Northern Virginia Community College
Annandale, VA05.2016
High School Diploma -
Manassas Park High School
Manassas Park, VA06.2008
Skills
- Critical Thinking
- Consultative Sales Approach
- Company Guidelines
- Complex Problem-Solving
- Serve Customers
- Enter Data
Timeline
Grocery Stocker
Food Lion
04.2019 - Current
Quality Control Inspector
Innosource Business Solutions
11.2017 - 05.2018
Sales Consultant
Leon Management Group
12.2016 - 10.2017
Bachelor of Science - Businesss Administration & Information Systems
Fayetteville State University
Bachelor of Science - Biology
Northern Virginia Community College
High School Diploma -
Manassas Park High School