Dynamic professional with experience in project estimation and customer relationship management. Skilled in data analysis and effective communication, contributing to successful project outcomes and enhanced client satisfaction. Committed to driving efficiency and cost-effectiveness in project execution.
Overview
2
2
years of professional experience
Work History
Project Estimator
Applied Products Thermal Products Group
Minnetonka, Minnesota
03.2025 - Current
Collaborated with engineering teams to gather project data, ensuring accuracy for estimations.
Utilized estimating software to enhance accuracy of project cost calculations.
Communicated with clients to clarify project scope and expectations, fostering alignment on deliverables.
Identified areas where cost savings could be achieved without compromising quality standards.
Estimated more than six million dollars of customer projects
Maintained up-to-date knowledge of current trends in Artificial Intelligence technologies.
Technical Customer Support Specialist
Applied Products Thermal Products Group
Minnetonka, Minnesota
02.2024 - 03.2025
Delivered technical support for customers using thermal products and systems, enhancing user satisfaction.
Executed remote diagnostics on customer systems.
Executed strategies to enhance customer service experience, resulting in increased customer engagement.
Collaborated with product development teams to refine features based on customer feedback, improving overall customer experience.