Christian Choi
La Crescenta,CA
Summary
Multilingual leader with 15+ years of diverse experience spanning business development, operations management, and entrepreneurship. Proficient in product development, client relations and technology integration. Excels in strategic planning, fostering teamwork and driving international import/export initiatives. Seeking opportunities to leverage experts in managing multiple projects and nurturing collaborative environments.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
2023
2023
years of professional experience
Work History
General Manager
Black Pearl Intimated
2023 - 2025
- Directed daily operations to enhance productivity and improve service quality.
- Implemented strategic initiatives to drive revenue growth and market expansion.
- Fostered collaborative team environment through effective leadership and mentoring.
- Analyzed market trends to identify opportunities for product development and innovation.
- Streamlined supply chain processes to reduce costs and improve inventory management.
- Developed performance metrics to assess operational efficiency and staff performance.
- Established customer feedback systems to enhance satisfaction and retention rates.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Owner
Holdaak, Commerce
01.2021 - 01.2023
- Initiated and managed a franchise location of a fast-food fried chicken restaurant.
- Oversaw staffing, daily operations and strategic marketing efforts.
- Developed comprehensive business strategies to enhance market presence and customer engagement.
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Implemented financial management practices, optimizing budgeting and expense tracking processes.
- Cultivated strong vendor relationships to negotiate favorable terms and improve supply chain efficiency.
- Directed marketing initiatives, leveraging digital platforms to increase brand awareness and drive sales growth.
- Mentored staff, fostering a collaborative environment that encourages professional development and performance improvement.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Director, Business Development (Latin America Market)
CJ 4DPLEX AMERICA
01.2016 - 01.2021
- Cultivated relationship with 50+ Latin American movie theater CEOs, closing 15+ deals worth $30M+.
- Negotiated and implemented 4DX chair packages.
- Managed receivables of $6M within the first 6 months.
- Traveled extensively for contract signings and tailored business terms to optimize ROI.
- Developed and executed strategic partnerships to enhance market presence and revenue growth.
- Led cross-functional teams in identifying new business opportunities and expanding client relationships.
- Analyzed market trends to inform business strategies and drive competitive advantage initiatives.
- Spearheaded negotiations with key stakeholders, securing long-term contracts and agreements.
- Mentored junior staff, fostering professional development and enhancing team performance outcomes.
- Established comprehensive sales forecasts based on data analysis to guide decision-making strategies.
- Collaborated with marketing teams to create targeted campaigns that elevated brand awareness and engagement.
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Increased client base by developing and implementing effective business development strategies.
- Negotiated, prepared, and signed contracts with clients.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Enhanced company''s market presence through targeted networking events and relationship building.
- Conducted comprehensive market research studies to identify untapped opportunities for growth within the industry landscape.
- Collaborated cross-functionally with sales, marketing, and operations teams to ensure seamless execution of business development initiatives.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Cultivated strong relationships with key stakeholders both internally and externally to optimize collaboration efforts across departments.
- Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
- Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
- Secured new partnerships by identifying and pursuing potential collaborators within various industries.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
General Director
Bada Trading S.A de C.V
01.2012 - 01.2016
- Led the expansion of a Korean cosmetic brand “Missha”, established 8 stores and an online presence in Mexico.
- Acquired import licensure and managed monthly importation, developed software for efficient communication.
- Oversaw daily operations, managed employees, and secured wholesale contracts with major retailers.
- Orchestrated successful marketing events with prominent media outlets and celebrities.
- Managed over 80 employees securing $60,000 in sales per month across online and offline stores.
- Company participated in various K-pop events to support and build relations with customers and the brand.
- Directed strategic planning to enhance operational efficiency and drive growth initiatives.
- Oversaw budget allocation and resource management to optimize financial performance.
- Established key performance indicators to monitor organizational effectiveness and employee productivity.
- Led cross-functional teams to implement process improvements across various departments.
- Developed comprehensive training programs to elevate team skills and enhance service delivery.
- Analyzed market trends to inform decision-making and maintain competitive advantage in industry.
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Increased overall company efficiency by streamlining processes and implementing cost-saving measures.
- Championed corporate social responsibility initiatives, enhancing the company''s reputation within the community.
- Led a diverse workforce by promoting inclusivity, providing opportunities for growth, and recognizing individual achievements.
- Boosted sales performance through targeted marketing campaigns and innovative product offerings.
- Implemented robust financial controls to ensure accurate reporting and informed decision-making capabilities.
- Enhanced internal communication by implementing collaborative tools and holding regular team meetings.
- Strengthened customer relationships through exceptional service standards, prompt issue resolution, and proactive account management practices.
- Established a strong company culture, fostering collaboration, innovation, and high levels of employee satisfaction.
- Negotiated strategic partnerships that expanded product offerings and generated new revenue streams for the business.
- Developed a high-performance executive leadership team committed to achieving ambitious corporate objectives.
- Optimized supply chain operations, resulting in reduced lead times and improved inventory management.
- Focused on long-term sustainability by investing in cutting-edge technology solutions that enhanced operational efficiency.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Director of importations
Mireon S.A de C.V
01.2008 - 01.2012
- Founded and managed the importation department, overseeing customs operations and logistics.
- Established relationship with customs and forwarding agents, ensuring efficient merchandise handling.
- Managed high-volume importation during peak seasons, handling over 100 containers weekly.
- Offered logistics and custom clearance services to other companies.
- Led strategic initiatives to optimize operational efficiency and enhance service delivery across multiple departments.
- Developed and implemented performance metrics to drive accountability and improve team productivity.
- Mentored senior management on best practices in leadership and operational excellence, fostering a culture of continuous improvement.
- Spearheaded the integration of advanced technological solutions to streamline processes and reduce cost inefficiencies.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
- Boosted operational efficiency by optimizing supply chain processes.
- Optimized inventory management to minimize costs and ensure product availability.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Bachelor of Science - Business Administration
University of California Riverside
Riverside, CA01.2007
High School Diploma -
LaCrescenta Valley High School
La Crescenta, CA01-2003
Skills
- Project Management
- Business Case Development
- Strategic Planning
- Vendor Relations
- Operational Leadership
- Staff Training & Development
- International Import/Export Law
- Entrepreneurial Orientation
- Risk Management
- Multilingual Skills: Spanish, Korean, English
- Leadership and team building
- Problem resolution
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Deadline oriented
- Operations oversight
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Resolved product issue through consumer testing.
- Supervised team of 80 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
Vice President, OKTA (Overseas Korean Traders Association), Mexico Chapter 7
Languages
Spanish
Native or Bilingual
French
Limited Working
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Owner
Holdaak, Commerce
01.2021 - 01.2023
Director, Business Development (Latin America Market)
CJ 4DPLEX AMERICA
01.2016 - 01.2021
General Director
Bada Trading S.A de C.V
01.2012 - 01.2016
Director of importations
Mireon S.A de C.V
01.2008 - 01.2012
General Manager
Black Pearl Intimated
2023 - 2025
Bachelor of Science - Business Administration
University of California Riverside
High School Diploma -
LaCrescenta Valley High School