Summary
Overview
Work History
Education
Skills
Timeline
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Christian Cobbs

Lake Elsinore,CA

Summary

Dynamic Team Supervisor with a proven track record at Floor & Decor, excelling in problem-solving and effective communication. Enhanced system efficiency through data analysis and conflict resolution, leading to increased Floor & Decor Knowledge. Demonstrated adaptability while managing multiple projects, consistently meeting deadlines and optimizing team performance.

Overview

6
6
years of professional experience

Work History

Supply Chain Systems Analyst

Floor & Decor
05.2024 - Current
  • Enhanced system efficiency by identifying and resolving complex technical issues.
  • Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
  • Managed multiple projects simultaneously, consistently meeting deadlines.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Floor Supervisor

Floor & Decor
03.2021 - 06.2024
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of Safety, complicated issues, and Day to Day responsibilities.
  • Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
  • Evaluated work of 20+ floor employees to improve performance.
  • Optimized employee performance by conducting regular evaluations and providing constructive feedback.

Inventory Coordinator

Floor & Decor
01.2019 - 09.2021
  • Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
  • Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
  • Performed full inventory counts every 90 days.
  • Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
  • Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
  • Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern.
  • Oversaw the proper disposal, recycling of obsolete or damaged materials in compliance with regulatory requirements.

Education

High School Diploma -

Nueva Vista Highschool
Riverside, CA
05-2008

Skills

  • Teamwork
  • Team building
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking Abilities
  • Reliability
  • Adaptability
  • Excellent communication
  • Team collaboration
  • Adaptability and flexibility
  • Effective communication

Timeline

Supply Chain Systems Analyst

Floor & Decor
05.2024 - Current

Floor Supervisor

Floor & Decor
03.2021 - 06.2024

Inventory Coordinator

Floor & Decor
01.2019 - 09.2021

High School Diploma -

Nueva Vista Highschool
Christian Cobbs