Christian Cobbs
Lake Elsinore,CA
Summary
Dynamic Team Supervisor with a proven track record at Floor & Decor, excelling in problem-solving and effective communication. Enhanced system efficiency through data analysis and conflict resolution, leading to increased Floor & Decor Knowledge. Demonstrated adaptability while managing multiple projects, consistently meeting deadlines and optimizing team performance.
Overview
6
6
years of professional experience
Work History
Supply Chain Systems Analyst
Floor & Decor
05.2024 - Current
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Managed multiple projects simultaneously, consistently meeting deadlines.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Floor Supervisor
Floor & Decor
03.2021 - 06.2024
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of Safety, complicated issues, and Day to Day responsibilities.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
- Evaluated work of 20+ floor employees to improve performance.
- Optimized employee performance by conducting regular evaluations and providing constructive feedback.
Inventory Coordinator
Floor & Decor
01.2019 - 09.2021
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Performed full inventory counts every 90 days.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern.
- Oversaw the proper disposal, recycling of obsolete or damaged materials in compliance with regulatory requirements.
Education
High School Diploma -
Nueva Vista Highschool
Riverside, CA05-2008
Skills
- Teamwork
- Team building
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
- Adaptability
- Excellent communication
- Team collaboration
- Adaptability and flexibility
- Effective communication
Timeline
Supply Chain Systems Analyst
Floor & Decor
05.2024 - Current
Floor Supervisor
Floor & Decor
03.2021 - 06.2024
Inventory Coordinator
Floor & Decor
01.2019 - 09.2021
High School Diploma -
Nueva Vista Highschool
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