CHRISTIAN COLEMAN
LAWRENCEVILLE,GA
Summary
Medical Billing and Revenue Cycle Professional with 12 years of healthcare experience supporting medical billing, claims processing, reimbursement, accounts receivable, insurance verification, collections, and payment reconciliation. Experienced in identifying and resolving billing discrepancies, reviewing denied claims, preparing appeals, ensuring accurate coding for reimbursement, and coordinating with payers, providers, clients, and patients. Knowledgeable in Medicare, Medicaid, commercial insurance, ICD-10, CPT, HCPCS, HIPAA, and healthcare revenue cycle operations.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Referral Coordinator
Motion Musculoskeletal Institute
Remote, US
06.2025 - 06.2026
- Coordinated patient access, scheduling, insurance authorization, and administrative workflows for a newly opened physical therapy practice to enable efficient operational processes.
- Reviewed medical claims for policy compliance and payment accuracy
- Applied HIPAA standards while handling sensitive claim information
- Managed prior authorizations for orthopedic and rehabilitation appointments.
Patient Care Coordinator
Abax Health
Remote, US
06.2024 - 06.2025
- Maintained 98% compliance with response-time standards, by answering patient calls within 2 minutes.
- Collaborated with cross-functional teams to enhance CRM workflows, resulting in improved case resolution timelines.
- Facilitated communication with patients regarding their referrals and scheduled visits.
- Coordinated patient intake across Abax Healthcare teams and referral sources.
Care Navigator
Advanced Medical Pricing Solutions (AMPS)
Remote, US
05.2021 - 05.2024
- Managed coverage and authorization-related workflows while serving as liaison among patients, providers, clients, TPAs, health-share organizations, stakeholders, departments, and vendors.
- Gathered clinical records for prior authorization and case review.
- Tracked patient cases using care management and pricing systems.
- Reviewed benefits and coverage details in payer portals.
Medical Billing and Collections Specialist
Change Healthcare
Remote, US
02.2020 - 05.2021
- Managed accounts receivable activities, ensuring timely invoicing, efficient collections, accurate payment reconciliation, and resolved outstanding accounts.
- Ensured accurate coding of services rendered when submitting claims for reimbursement.
- Reviewed denied claims and prepared appeal packets for payer resubmission.
- Prepared detailed financial reports to summarize and analyze revenue cycle performance metrics on a monthly basis.
Precertification Specialist
North Georgia Oncology Center
Roswell, GA
04.2019 - 02.2020
- Verified patient eligibility and benefit coverage before scheduled procedures.
- Reviewed precertification requests for insurance and medical service requirements.
- Gathered clinical documentation for precertification review and approval.
- Submitted prior authorization forms to payer portals and provider offices.
Revenue Cycle Specialist
Emory Healthcare
Atlanta, GA
12.2014 - 06.2018
- Reduced charge-capture turnaround time by 95%, from approximately 3 weeks to 24 hours
- Reconciled 6 months of backlogged charges within 60 days.
- Processed and managed 300+ patient accounts daily.
- Processed claims, corrections, and adjustments for revenue cycle accounts.
- Investigated denied claims and routed appeals through payer channels.
Education
Bachelor of Science (B.S.) - Health Informatics
Mercer University
Atlanta, GA 08.2023 - 05.2027
Skills
Medical Billing & Revenue Cycle Accounts Receivable Claims Processing & Reimbursement Insurance Billing Collections Payment Reconciliation Denials & Appeals Billing Issue Resolution Refunds & Adjustments Medicare Medicaid Commercial Insurance Prior Authorization Benefits & Eligibility Verification ICD-10 CPT HCPCS Medical Coding Revenue Cycle Reporting HIPAA & Confidentiality Process Improvement
Timeline
Referral Coordinator
Motion Musculoskeletal Institute
06.2025 - 06.2026
Patient Care Coordinator
Abax Health
06.2024 - 06.2025
Bachelor of Science (B.S.) - Health Informatics
Mercer University
08.2023 - 05.2027
Care Navigator
Advanced Medical Pricing Solutions (AMPS)
05.2021 - 05.2024
Medical Billing and Collections Specialist
Change Healthcare
02.2020 - 05.2021
Precertification Specialist
North Georgia Oncology Center
04.2019 - 02.2020
Revenue Cycle Specialist
Emory Healthcare
12.2014 - 06.2018