Summary
Overview
Work History
Education
Skills
Athletics
Languages
Timeline
Server

Christian Colin

Summary

Talented Table Busser with 5 years of experience. Excellent serving customers and maximizing loyalty while keeping dining rooms ready for any need. Successful at organizing and prioritizing tasks and clearing tables. Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience

Work History

Server

Marcus Samuelsson Group
12.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Contributed to inventory management by monitoring stock levels.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Carpenter Apprentice

Independent Employer
10.2021 - 06.2022
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Assisted with movement of materials and equipment to job sites.
  • Expanded knowledge in various carpentry techniques such as joinery methods, wood selection, and finishes through regular collaboration with skilled carpenters.
  • Assisted in the construction of residential framing projects, contributing to precise alignment and stability of structures.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Enhanced job site safety through diligent adherence to OSHA regulations and maintaining a clean work environment.
  • Aided in the maintenance of power tools and equipment to ensure optimal performance and longevity on job sites.
  • Built flooring, window frames and countertops according to custom carpentry project specifications.
  • Contributed to successful project completion by assisting in the installation of fixtures, cabinets, and flooring.
  • Learned advanced carpentry techniques through hands-on experience and mentorship.
  • Engaged in constructive feedback sessions, contributing to continuous improvement of work practices.
  • Collaborated with electricians and plumbers to coordinate installations, enhancing overall project efficiency.
  • Built and hung custom doors and frames.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
  • Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
  • Repaired damaged doors, windows and other structures.
  • Managed inventory of tools, supplies and equipment.
  • Assembled and installed furniture and cabinetry.

Restaurant Busser

Bacaro Restaurant
04.2019 - 02.2020
  • Set up advertising signs and displays on shelves, counters and tables.
  • Assisted wait staff with timely food delivery and guest requests.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Engaged in suggestive selling and other sales techniques.
  • Greeted customers and answered any questions.
  • Assisted customers with carry-out service.
  • Ensured exceptional guest experiences through attentive service.
  • Provided attentive service and proactively assessed guest needs.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.

Food Server

Di Vino Restaurant
04.2019 - 08.2019
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Garnished dishes and delivered items quickly to customers to minimize wait times.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age requirement for alcoholic beverages.

Line Preparation Cook

chop't
04.2017 - 03.2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Collaborated with choppers to collect information about specific customer desires and dietary needs.
  • Communicated closely with assemblers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Performed routine cleaning procedures across kitchen through wiping counter and sweeping the ground.
  • Safely used kitchen equipment such as mezzaluna's and panini grills, effectively reducing injuries and burns..

Education

High School Diploma -

High School For Media And Communications
Manhattan, NY
06.2017

Skills

  • Table layout
  • Ordering procedures
  • Stocking and replenishing
  • Menu memorization
  • Table clearing
  • Performance improvement
  • Food running
  • Communication skills
  • Dining room cleanliness
  • Place settings
  • Rapport and relationship building
  • Chemical handling

    • Guest Engagement

    Cash Handling

    Exceptional customer service

    Strong Work Ethic

    Safe Food Handling

    Cleanliness standards

    Memory retention

    Hospitality service expertise

    Professional Appearance

    Food Running

    Menu Memorization

    High-volume dining

    Service prioritization

    Sales Techniques

    Food safety understanding

    Order Accuracy

    Supply Restocking

    Quality Control

    Food safety practices

    Performance Improvement

    Table Bussing

    Suggestive Selling

    Guest Relations Management

    Point of sale operation

    Relationship Management

    Allergy awareness

    Order Management

    Beverage Preparation

    Tableside Etiquette

    Dining area maintenance

    Food sales and promotion

    Guest Seating

    Table Setting

    Item promotion

    Table setting knowledge

    Foreign language proficiency

    Ordering Procedures

    Menu presentation

    Daily specials memorization

    Food station setup

    Food and beverage pairings

    Food Delivery

    Bill computation

    Food inspection

    Wine service

    Banquet Coordination

    Food spoilage prevention

    Wine Pairings

    Team Player

    Reliable and Responsible

    Warm and Friendly

    Adaptable and Flexible

    Reliability

    Multitasking Abilities

    High Energy and Stamina

    Team Leadership

    Problem-Solving

    Cool Under Pressure

    Excellent Communication

    Relationship Building

    Attention to Detail

    Teamwork and Collaboration

    Effective Communication

    Continuous Improvement

    Time Management

    Transactions and Cash Handling

    Conflict and Complaint Resolution

    Organizational Skills

    Cleaning and sanitizing

    Active Listening

    Food handling

    Food and Beverage Service

    Staff Training

    Workflow Coordination

    Team Collaboration

    Ability to Lift 30 Pounds

    Food Safety Standards

    Problem-solving abilities

    Upselling

    Hospitality best practices

    Time management abilities

    Interpersonal Skills

    Food Preparation and Safety

    Menu Recommendations

    Food and Beverage Upselling

    Table Monitoring and Turnover

    Inventory Management

    Specials Promotion and Upselling

    Task Prioritization

    Tableside Service

    Analytical Thinking

Athletics

I consider myself to be a very competitive, dedicated , always wanting to lead my team into victory "athlete", I like to strive to be the best version of myself I can be and I do my best to do what it takes and take from my experiences as an athlete on to help me to handle pressure and real life situations or obstacles and challenges .I trend to learn from loses and use them to help me prevent future failure and achieve my goals I have set for myself.

Languages

Spanish
Native or Bilingual
English
Professional Working
italian
Elementary

Timeline

Server

Marcus Samuelsson Group
12.2022 - Current

Carpenter Apprentice

Independent Employer
10.2021 - 06.2022

Restaurant Busser

Bacaro Restaurant
04.2019 - 02.2020

Food Server

Di Vino Restaurant
04.2019 - 08.2019

Line Preparation Cook

chop't
04.2017 - 03.2019

High School Diploma -

High School For Media And Communications

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Christian Colin