Christian Cornista

• Managed a diverse portfolio of partnership accounts, including industry leaders such as CVS and Tinder
• Collaborated cross-functionally to ensure seamless execution of partnership initiatives and mutual success.
• Orchestrated successful partnerships through strategic planning, relationship-building, and effective communication.
• Developed tailored solutions for each partner, aligning with their unique needs and objectives.
• Managed the CRM system, ensuring accurate and up-to-date partner information and interactions.
• Took charge of updating internal metrics to provide insights into partnership performance and areas for improvement.
• Played a pivotal role in developing the ERP system, streamlining processes and enhancing operational efficiency.
• Worked hand-in-hand with the Strategic Partnerships team to identify and seize new growth opportunities.
• Interacted closely with the Customer Success team to address partner concerns promptly, enhancing overall partner satisfaction.
• Navigated the start-up environment by manually overseeing processes from start to finish, exhibiting adaptability and resourcefulness.
• Worked with cross-functional teams, including Sales, Marketing, Operations, and Finance, to ensure alignment and success.
• Developed and maintained strong relationships with partners, embodying the go-to point of contact for their needs.

Key Achievements:

• Successfully cultivated relationships with key partners like CVS, Tinder, and Los Angeles County, resulting in a significant increase in revenue and retention rates.
• Played a pivotal role in exceeding KPIs and financial targets by 25% through effective partnership strategies and tailored solutions.
• Demonstrated exceptional account management skills, contributing to a 95% partner retention rate over [specific time period].
• Leveraged strong communication and problem-solving abilities to address partner concerns promptly, enhancing overall partner satisfaction.
• Led efforts to implement and improve CRM, metrics, and ERP systems, enhancing operational effectiveness.

• Managed relationships with corporate donors like Disneyland, Staples Center, Pixar, Live Nation, and more.
• Worked collaboratively with all departments to ensure effective donation coordination.
• Conducted sales activities as part of the Account Manager role, engaging with corporate donors to facilitate donations.
• Coordinated and qualified incoming donations, engaging with high-volume email and call correspondence.
• Developed donation receipts, streamlined administrative tasks, and contributed to cross-departmental initiatives.

Key Achievements

• Facilitated the donation/redistribution of technology from our high-level corporate donors such as Disneyland, Staples Center, Pixar, and Live Nation significantly contributing to bridging the digital divide across America and promoting digital inclusion.
• Successfully diverted over 3 million pounds of e-waste from landfills through redistributing technology.

• Assisted in the management of daily operations at Postino Wine Bar, ensuring a high level of customer satisfaction.
• Collaborated with the management team to create and maintain a welcoming and enjoyable atmosphere for guests that matched the ambiance.
• Supervised and trained staff members, ensuring they were knowledgeable about wine varietals and regions and provided excellent customer service.
• Contributed to inventory management, including ordering and working closely with our vendors
• Oversaw opening and closing procedures, ensuring a smooth start and end to each day's operations via the creation of new SOPs.
• Handled customer inquiries, concerns, and feedback in a professional and timely manner.
• Assisted in organizing and promoting events to attract and engage customers.
• Managed financial transactions, including handling payments and balancing cash registers.
• Demonstrated strong leadership skills, fostering a positive and motivated team environment.

Key Achievements:

• Contributed to a significant increase in customer satisfaction scores through effective team management and attentive customer service.
• Successfully organized and executed wine-tasting events that attracted new and returning customers, boosting sales.

• Started as an intern and quickly transitioned to the role of Sales Marketing Representative.
• Developed and executed sales strategies to attract new/repeating international clients seeking to purchase technology, sporting goods, and other commodities in the USA.
• Collaborated closely with clients from across the globe, understanding their unique needs and preferences.
• Built strong relationships with clients, earning a reputation for exceptional customer service and reliability.
• Coordinated logistics and shipping processes to ensure the timely and accurate delivery of goods to clients.
• Managed client accounts, maintained sales records, and generated reports for management.
• Participated in international trade shows and exhibitions to showcase products and expand the company's global reach.

Key Achievements:

• Successfully transitioned from an intern to a Sales Marketing Representative within a short period, demonstrating rapid learning and performance.
• Played a vital role in attracting and securing international clients, contributing to the company's expansion in the global market.