Christian Cortes
Winter Springs
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Scorekeeper
Perfect Game Baseball
06.2024 - 04.2025
- Documented game actions to accurately update league, player and team statistics.
- Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
Customer Service Representative
Perfect Game Baseball
12.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Education
No Degree -
Winter Springs High School
Winter Springs, FL05-2026
Skills
- Collaboration
- Time management
- Decision-making skills
- Relationship building
- Teamwork
- Problem-solving abilities
Timeline
Scorekeeper
Perfect Game Baseball
06.2024 - 04.2025
Customer Service Representative
Perfect Game Baseball
12.2023 - 06.2024
No Degree -
Winter Springs High School
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