CHRISTIAN CRABTREE
Denton
Summary
Dynamic professional with extensive experience in customer service and team collaboration, notably at Chick-fil-A. Proven ability to enhance operational efficiency and resolve client issues effectively. Skilled in Microsoft Word and adept at multitasking, consistently delivering exceptional results in fast-paced environments while fostering strong customer relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Deli Associate
Buc-ee's
Dallas
06.2024 - 12.2024
- Coordinated multiple tasks simultaneously in a high-volume retail environment.
- Ensured quality control and compliance with safety regulations in food preparation.
- Delivered efficient customer service, serving 200+ customers daily and resolving issues promptly.
- Trained new team members on operational and safety procedures.
Front of House Team Member
Chick-fil-A
Dallas
06.2024 - 12.2024
- Delivered exceptional customer service in a fast-paced, team-oriented setting.
- Managed transactions, orders, and guest concerns with professionalism and accuracy.
- Supported operational efficiency by assisting in multiple service areas.
Platinum Host
Topgolf
08.2023 - 08.2024
- Served as dedicated Platinum Host managing high-value Platinum member accounts and building strong, ongoing client relationships.
- Ensured exceptional VIP experiences by coordinating personalized service, resolving issues quickly, and exceeding member expectations.
- Actively drove Platinum membership sales through upselling, consultations, and converting regular guests into members.
- Maintained detailed knowledge of membership benefits and packages to educate guests and close sales effectively.
- Consistently delivered outstanding hospitality in a fast-paced entertainment venue, contributing to member retention and satisfaction.
- Recognized for strong communication, problem-solving, and sales performance in a customer-facing role.
Receptionist
James Kennedy Law Firm
El Paso
01.2023 - 08.2023
- Closed and filed case records accurately, ensuring compliance with organizational standards and confidentiality requirements.
- Transcribed police calls with attention to detail and accuracy to support investigations and legal documentation.
- Communicated directly with clients to obtain statements, maintaining professionalism and discretion in sensitive situations.
- Managed case files and documentation to streamline workflow and support timely resolution of cases.
Education
Post Graduate Program in Data Science - with Generative Al: Applications to Business
The University of Texas At Austin
Austin, Texas, TX06.2026
Bachelor of Applied Science - Concentration in Sports Management
University of North Texas
Denton, TX12.2025
Skills
- Microsoft Word
- PowerPoint
- Communication skills
- Customer Relations
- Team Collaboration
- Organization
- Multitasking
- Problem-Solving
- Time Management
- Customer service
Certification
CPR Certified
Volunteer Experience
Volunteer, Feeding America, 01/18, 12/22, Organized and distributed food to underserved communities, supporting 500+ families weekly., Contributed to smooth event operations through logistical support and teamwork.
Languages
Spanish
Native/ Bilingual
Timeline
Deli Associate
Buc-ee's
06.2024 - 12.2024
Front of House Team Member
Chick-fil-A
06.2024 - 12.2024
Platinum Host
Topgolf
08.2023 - 08.2024
Receptionist
James Kennedy Law Firm
01.2023 - 08.2023
Post Graduate Program in Data Science - with Generative Al: Applications to Business
The University of Texas At Austin
Bachelor of Applied Science - Concentration in Sports Management
University of North Texas