Christian D'Addario
Hospitality Professional
New York,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Bell Staff Member
Fairfield Inn Marriott
05.2022 - Current
- Maintained a clean and organized lobby area, contributing to a positive first impression for visitors.
- Proactively offered assistance with doors, hailing taxis, or providing directions to enhance guest experience.
- Actively participated in staff training sessions and meetings to continuously improve job performance.
- Demonstrated adaptability by adjusting to various shifts and schedules, ensuring consistent coverage at the bell stand.
- Managed bell stand inventory effectively, keeping track of guest luggage storage efficiently.
- Provided friendly and knowledgeable concierge services, offering personalized recommendations for dining and activities nearby.
- Escorted guests to assigned rooms and transported luggage.
- Promoted hotel amenities and local attractions, increasing guest engagement during their stay.
- Collaborated with housekeeping staff to ensure prompt delivery of special requests, such as extra towels or pillows.
- Supported event planning efforts by setting up meeting spaces and arranging necessary equipment as needed.
- Carried out special requests from guests, delivering flowers and fruit baskets to rooms.
- Enhanced hotel reputation with exceptional customer service, addressing guest inquiries and resolving issues professionally.
Front of House Staff Member
Chick-fil-A
09.2019 - 05.2022
- Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Helped guests at tables when in need of assistance.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Education
No Degree - Music Technology
Mercy College
Dobbs Ferry, NY05.2021
High School Diploma -
Cresskill High School
Cresskill, NJ06.2017
Skills
Reliability
Professional Demeanor
Organizational Skills
Collaborative mindset
Flexibility
Quick Learner
Strong Work Ethic
Guest Service Excellence
Knowledge of local area
Local directions
Problem-Solving
Self Motivation
Accomplishments
- Provided exceptional service to both incoming and outgoing guests and was rewarded with an overall five-star rating on the hotel's check-out survey.
Languages
English
Interests
Transportation
Graphic Design
Music
Martial Arts
First Degree Black Belt in Tae Kwon Do
Blue Belt in Brazilian Jiu Jitsu
Timeline
Bell Staff Member
Fairfield Inn Marriott
05.2022 - Current
Front of House Staff Member
Chick-fil-A
09.2019 - 05.2022
No Degree - Music Technology
Mercy College
High School Diploma -
Cresskill High School