While I may not have direct experience in Food services , I am a quick learner and eager to develop new skills; I am confident in my ability to quickly grasp new concepts and contribute to the team .
Overview
10
10
years of professional experience
Work History
Security
Salvation Army Harbor Light
09.2024 - 12.2024
Screened incoming employees, personal belongings, and shipments for security concerns.
Performed opening and closing duties to maximize building security.
Monitored areas for security issues and safety hazards.
Improved facility security by conducting regular patrols around premises.
Wrote and submitted daily reports on security team operations.
Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
Server
Thomas Caterers of Distinction
05.2023 - 09.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Bussed and reset tables to keep dining room and work areas clean.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Front Desk Agent
La Quinta Inn & Suites
01.2021 - 01.2022
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collected room deposits, fees, and payments.
Assisted guests with transportation arrangements, local recommendations, and other inquiries to enhance their stay experience.
Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
Developed and maintained positive relationships with guests for satisfaction.
Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
Organized and detail-oriented with a strong work ethic.
Picker / Stower
Amazon
03.2015 - 11.2018
Picked and packed order items.
Worked fast to meet assigned daily picking quotas.
Followed safety protocols and procedures to minimize workplace accidents.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Education
High School Diploma -
Crispus Attacks High School
Indianapolis, IN
05-2013
Skills
Customer service
Active listening
Data entry
Timeline
Security
Salvation Army Harbor Light
09.2024 - 12.2024
Server
Thomas Caterers of Distinction
05.2023 - 09.2023
Front Desk Agent
La Quinta Inn & Suites
01.2021 - 01.2022
Picker / Stower
Amazon
03.2015 - 11.2018
High School Diploma -
Crispus Attacks High School
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