Detail-oriented Back Office Clerk with expertise in file organization, record maintenance, and confidentiality management. Proven ability to enhance operational efficiency through meticulous document handling and process improvement.
Overview
12
12
years of professional experience
Work History
Warehouse Manager
Survival Clothing and Footwear
Miami, Florida
01.2016 - 02.2026
Managed daily warehouse operations to ensure efficient workflow and safety compliance.
Coordinated inventory management and stock control processes to maintain accurate records.
Oversaw staff scheduling and training, enhancing team productivity and performance.
Implemented safety protocols to minimize workplace hazards and improve employee well-being.
Conducted regular audits of inventory levels, ensuring optimal stock availability.
Collaborated with other departments to facilitate timely order fulfillment and customer service support.
Ensured that all orders were accurately fulfilled in a timely manner.
Generated warehouse shipping documents, packing lists and invoices.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Established strong relationships with retailers to promote product lines effectively.
Conducted market research to identify customer needs and preferences.
Collaborated with marketing team to develop promotional materials for sales campaigns.
Back Office Clerk
Dadvocacy
Miami, Florida
06.2014 - 03.2016
File and organize documents (paper and/or electronic) according to
Developed and implemented organizational systems for efficient document management.
Retrieved files promptly upon request from staff or management, ensuring timely access to information
Scanned, indexed, and uploaded documents into electronic filing systems to maintain organized digital records
Ensure records are accurate, complete, and up to date
Maintain confidentiality of sensitive information
Labeled, sorted, and archived files according to retention policies, facilitating compliance and retrieval
Handle basic clerical tasks such as copying, mailing, or answering inquiries
related to records
Security Manager
Ross Dress for Less
Miami, FL
11.2013 - 02.2015
Monitored store security systems and conducted inspections to identify vulnerabilities.
Investigated incidents of theft and vandalism to determine root causes and prevent recurrence.
Trained staff on safety protocols and emergency response procedures to enhance overall safety awareness.
Conducted regular site inspections to identify potential security risks.
Trained staff on safety procedures and emergency response techniques.
Maintained team compliance with professionalism guidelines and security team standards.
Supervised property entrances and exits and monitored employee safety.