Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Deverney

Saint Paul,MN

Summary

Reliable employee known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.

Overview

9
9
years of professional experience

Work History

Visit Facilitator

M Health Fairview
10.2021 - Current
  • Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
  • Identified areas in need of improvement and implemented solutions.
  • Prepared and facilitated neurosurgical clinic visits in accordance with M Health Fairview standards, employing varied methods to maximize patient satisfaction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Operations Manager

Chick-fil-A
09.2014 - 01.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Trained new employees on proper protocols and customer service standards.

Staffing Supervisor

American Eagle Outfitters, Inc
08.2018 - 08.2020
  • Assisted with onboarding and orientation of new hires to expedite acclimatization process.
  • Consulted businesses on successful recruiting and retention practices to help minimize turnover.
  • Collaborated with managers to identify and address employee relations issues.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.

Education

Bachelor of Science - Biochemistry

University of Minnesota - Duluth
Duluth, MN

Skills

  • Staff Management
  • Operations Management
  • Active Listening
  • Human Anatomy
  • Emotional Intelligence
  • Solution Implementation

Languages

German
Limited Working

Timeline

Visit Facilitator

M Health Fairview
10.2021 - Current

Staffing Supervisor

American Eagle Outfitters, Inc
08.2018 - 08.2020

Operations Manager

Chick-fil-A
09.2014 - 01.2021

Bachelor of Science - Biochemistry

University of Minnesota - Duluth
Christian Deverney