Reliable employee known for being a capable, well-trained professional. A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Visit Facilitator
M Health Fairview
10.2021 - Current
Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
Identified areas in need of improvement and implemented solutions.
Prepared and facilitated neurosurgical clinic visits in accordance with M Health Fairview standards, employing varied methods to maximize patient satisfaction.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Operations Manager
Chick-fil-A
09.2014 - 01.2021
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Trained new employees on proper protocols and customer service standards.
Staffing Supervisor
American Eagle Outfitters, Inc
08.2018 - 08.2020
Assisted with onboarding and orientation of new hires to expedite acclimatization process.
Consulted businesses on successful recruiting and retention practices to help minimize turnover.
Collaborated with managers to identify and address employee relations issues.
Advocated for staff members, helping to identify and resolve conflicts.
Conducted performance reviews and provided feedback to managers on employee performance.
Coordinated implementation of people-related services, policies and programs through departmental staff.
Generated and analyzed reports to monitor employee engagement and attrition trends.