Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Christian Diaz

Philadelphia,PA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Leader

Walgreen's Pharmacy
07.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Professional Car Detailer

D&D Washing
01.2023 - 05.2023
  • Upheld company reputation by consistently delivering exceptional car detailing results meeting client expectations.
  • Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
  • Demonstrated strong attention to detail while performing thorough inspections before releasing vehicles back to clients.
  • Collaborated with team members to complete large-scale detailing projects within specified deadlines.
  • Achieved timely completion of assigned tasks by efficiently managing time and resources.

Self Checkout Cashier

ShopRite
06.2021 - 01.2022
  • Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
  • Supported loss prevention efforts by identifying potential shoplifting incidents at self-checkouts and alerting management as needed.
  • Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
  • Exceeded company standards for customer service ratings through consistent professionalism and friendly demeanor while assisting shoppers at selfcheckouts.
  • Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
  • Trained new employees on proper operation of the self-checkout system, fostering a knowledgeable and efficient team.

Summer Camp Counselor

Philadelphia Youth Network, Inc.
06.2019 - 09.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Education

High School Diploma -

Thomas Alva Edison High School
151 W Luzerne St, Philadelphia, PA 19140
06.2023

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Technical Support
  • Decision-making capabilities
  • Creative Problem-Solving
  • Customer Service Management
  • Conflict Resolution

Certification

  • Certified OSHA 10
  • NOCTI Certified

Languages

Spanish
Professional Working

Timeline

Shift Leader

Walgreen's Pharmacy
07.2023 - Current

Professional Car Detailer

D&D Washing
01.2023 - 05.2023

Self Checkout Cashier

ShopRite
06.2021 - 01.2022

Summer Camp Counselor

Philadelphia Youth Network, Inc.
06.2019 - 09.2019

High School Diploma -

Thomas Alva Edison High School

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Christian Diaz