Resourceful Career Counselor focused on building successful education paths in support of career goals. Hardworking and resilient professional with deep understanding of company needs and market trends. Highly skilled and detail-oriented Transportation Coordinator with extensive experience in planning, organizing, and coordinating the efficient movement of personnel, equipment, and supplies. Proven track record of success in managing logistics operations and ensuring timely delivery in high-pressure environments. Strong communication and coordination abilities, adept at collaborating with various stakeholders to achieve operational objectives. Proficient in utilizing transportation management systems, logistics software, and other tools to streamline processes and enhance efficiency. Demonstrated expertise in problem-solving, multitasking, and adhering to regulations and procedures. A dedicated professional committed to maintaining operational readiness and delivering exceptional results in transportation management.
Overview
13
13
years of professional experience
Work History
Recruiter / Career Guidance Counselor - SSG
United States Army
Bellevue, WA
07.2023 - Current
Connected with business and recruiters to build relationships and increase opportunities for students.
Developed career and education plans based on individual needs.
Equipped students with job search skills to increase success chances.
Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
Helped students evaluate course choices and select relevant classes.
Senior Transportation Management Coordinator
United States Army
Kabul AF, Kuwait KU, Iraq IA, Las Vegas NV
10.2020 - 07.2023
Process 58 million pounds of military equipment, exceeding a value of $ 10 Billion to support direct combat units in support of Operation Enduring Freedom and Operation Spartan Shield
Managed over 120 Pieces of unit equipment worth over $20 million with zero losses or damages
Documented and inventoried freight, cargo and material shipments of all types.
Identified hazardous materials and safely secured or disposed of it.
Coordinated and monitored movement of personnel and cargo throughout country.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Requested and coordinated transport capabilities to meet missions.
Arranged documentation and reports for follow-up or response to tracer actions.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Transportation Planning: developed transportation plans and strategies to support military operations
Analyzed transportation requirements, evaluate available resources, and coordinate movement of personnel, equipment, and supplies
Logistics Coordination: Coordinated with various units and agencies to ensure timely and efficient movement of personnel and cargo
This involves working closely with transportation units, coordinating with air, sea, and ground transportation providers, and managing logistical support
Route Selection: Determines most appropriate routes for transporting personnel and equipment, considering factors such as distance, terrain, security, and available infrastructure
Also considered any operational constraints and potential risks during transit
Ensuring that necessary permits, customs clearances, and other required paperwork are obtained
Tracking movement of personnel and equipment to maintain situational awareness and provide updates to relevant stakeholders
Resource Management: overseeing allocation and utilization of transportation assets, including vehicles, aircraft, and vessels
Risk Management: Assessing and mitigating transportation-related risks
They develop contingency plans to address potential disruptions and ensure safety and security of personnel and cargo during transit.
Wheeled Diesel Vehicle Mechanic - 91B
United States Army
Iraq IA , Kuwait KU, Marysville WA
05.2012 - 09.2020
Vehicle Inspections: Conduct routine inspections of wheeled vehicles to identify any mechanical, electrical, or structural issues
This includes examining engines, transmissions, brakes, steering systems, and other components to ensure they meet safety and operational standards
Diagnosing Problems: Use specialized diagnostic equipment, manuals, and technical expertise to identify cause of malfunctions or breakdowns in vehicles
This involves troubleshooting issues and determining necessary repairs or replacements
Repair and Maintenance: Perform repairs and maintenance tasks on wheeled vehicles, including engines, transmissions, suspension systems, electrical systems, and other mechanical components
This may involve disassembling and reassembling parts, adjusting systems, and replacing faulty components
Documentation: Maintain accurate records of inspections, repairs, and maintenance activities performed on each vehicle
This includes completing maintenance forms, work orders, and other required paperwork
Responsible for leading and supervising team of mechanics
This involves assigning tasks, providing guidance and training, and ensuring work is completed efficiently and effectively
Training and Readiness: Stay updated on latest vehicle technologies, repair techniques, and maintenance procedures through regular training
Responsible for ensuring readiness of vehicles assigned to our unit, which may involve coordinating maintenance schedules and preparing vehicles for deployments or missions
Safety and Compliance: Adhere to all safety protocols and procedures to ensure a safe working environment
Comply with military regulations, maintenance standards, and guidelines to ensure vehicles are maintained in accordance with established requirements
Inventory Management: Maintain inventory of tools, spare parts, and supplies necessary for vehicle repairs
Monitor and request necessary replacements to ensure adequate supply is available when needed.
Handled repair work and maintenance to keep vehicles functional.
Troubleshot vehicle faults and successfully operated heavy diesel equipment.
Performed wheeled vehicle recovery operations.
Operations Communication Center, Coordinator
Swissport Inc
04.2020 - 08.2020
Managing and coordinating various operational activities within OCC
responsible for overseeing and coordinating ground handling operations at airports
Maintaining effective communication channels with various stakeholders, including airline representatives, ground staff, and other departments within Swissport
This would involve relaying important operational information, coordinating activities, and resolving any communication-related issues
Responsible for coordinating and monitoring ground handling operations, ensuring smooth and efficient service delivery
Managing staff assignments, tracking flight schedules, monitoring equipment availability, and resolving operational issues as arise
Reassigning resources, adjusting operational plans, and communicating updates to relevant stakeholders to minimize disruptions and ensure customer satisfaction
Responsible for maintaining accurate records and generating reports related to operational activities, including flight schedules, performance metrics, incident reports, and customer feedback
training and mentoring team members, monitoring performance, and fostering a positive work environment to ensure team operates efficiently and effectively.
Fuel Cell Mechanic
Boeing
09.2015 - 11.2017
Fuel Cell Inspection: Conducting visual inspections, non-destructive testing, and other methods to assess condition of fuel cells in aircraft this includes identifying and documenting any damage, leaks, or other irregularities
Maintenance and Repair: Performing maintenance and repair tasks on fuel cells, such as replacing damaged components, repairing leaks, and ensuring proper sealing disassembling and reassembling fuel cell systems, following technical manuals and procedures
Testing and Troubleshooting: Conducting tests and diagnostic procedures to identify root causes of fuel cell malfunctions or performance issues this may include using specialized equipment to measure pressure, flow rates, and other relevant parameters
Documentation and Reporting: Maintaining accurate records of inspections, repairs, and maintenance performed on fuel cells this includes documenting findings, procedures followed, parts used, and any other relevant information
It may also involve reporting to supervisors or engineers on status of fuel cell systems
Safety and Compliance: Adhering to safety protocols and regulatory requirements during all work activities this includes following proper handling procedures for hazardous materials, using personal protective equipment, and complying with industry standards and regulations
Collaboration and Communication: Collaborating with other mechanics, engineers, and relevant stakeholders to coordinate work activities, troubleshoot issues, and ensure efficient workflow
Effective communication skills are essential for reporting findings, requesting assistance, and providing updates on work progress.
Barista Shift Lead
Starbucks
SeaTac, WA
09.2011 - 10.2012
Served customers quickly and efficiently and created strategies to prevent delays.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Memorized ingredients and recipes for wide variety specialty drinks.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Cashier
Jollibee Foods
Tukwila, WA
10.2010 - 09.2011
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Science - Computer Science
Highline Community College
Des Moines, WA
02.2025
Certification - Human Resources Management
US Army Recruiting And Retention College
Fort Knox, KY
07.2023
United States Advance Leadership Course - Organizational Leadership