Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Dolphus

Houston

Summary

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Chilis's Bar and Grill
06.2023 - Current
  • Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
  • Developed and implemented efficient food preparation processes, enhancing service delivery.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.

Front of House Manager

Chilis's Bar and Grill
10.2020 - 06.2023
  • Trained and mentored staff in customer service excellence and operational procedures.
  • Oversaw daily front of house operations ensuring high service standards.
  • Coordinated scheduling for front of house team to optimize workflow and coverage.
  • Developed training programs that improved employee performance and guest satisfaction scores.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Bar Manager

Pappasitos
2017 - 2020
  • Oversaw daily bar operations, ensuring adherence to safety and health regulations.
  • Developed and implemented staff training programs to enhance service quality and efficiency.
  • Managed inventory levels, optimizing stock control and reducing waste through effective ordering practices.

Bartender/Server/Trainer

Chilis's Bar and Grill
2011 - 2020
  • Crafted innovative cocktails while maintaining high standards of presentation and quality.
  • Trained and mentored bartenders on mixology techniques and customer service best practices.
  • Managed inventory levels, ensuring timely restocking of supplies to minimize downtime.
  • Developed positive relationships with customers, enhancing their overall experiences.
  • Managed cash drawer and balanced registers at shift end to maintain financial integrity.
  • Delivered exceptional customer service in high-volume dining environments.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Trained new servers on menu items and restaurant protocols.

Education

Associate of Science -

Houston Community College
Houston, TX
06.2013

Skills

  • Team Building
  • Problem Solving
  • Schedule Building
  • Team Management
  • Adaptability
  • Attention to Detail

Certification

  • TABC
  • Manager ServSafe

Timeline

Kitchen Manager

Chilis's Bar and Grill
06.2023 - Current

Front of House Manager

Chilis's Bar and Grill
10.2020 - 06.2023

Bar Manager

Pappasitos
2017 - 2020

Bartender/Server/Trainer

Chilis's Bar and Grill
2011 - 2020

Associate of Science -

Houston Community College

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