CHRISTIAN EPLIN
Cuyahoga Falls,OH
Summary
Compassionate Student Nurse Technician with experience in patient care, clinical procedures and health education. Possess strong communication skills and adept at working in high-stress situations to provide quality healthcare. In current role, made significant contributions to improving patient satisfaction by providing empathetic and efficient care.
Overview
4
4
years of professional experience
Work History
Nurse Technician
Summa Health
Akron, OH
06.2024 - Current
- Provided direct patient care under the supervision of a Registered Nurse.
- Performed vital sign measurements including pulse rate, temperature, blood pressure and respiration.
- Provided support with bathing, toileting, grooming and washing.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Monitored inventory levels of medical supplies in assigned areas and restocked when necessary.
- Answered call lights promptly to respond to patient needs in a timely manner.
- Maintained a safe environment by adhering to infection control protocols and safety standards.
- Conducted regular rounds throughout the unit to check on patients' comfort level.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Used mobility devices to transport patients.
- Collected blood and prepared it for lab testing.
- Completed daily patient charting on the computer.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Performed glucose monitoring as directed by nurse/chart.
Customer Service Cashier
Acme Fresh Market No. 12
Cuyahoga Falls, USA
04.2021 - 05.2024
- Answered product questions using knowledge of sales and store promotions
- Utilized POS system to handle customer cash and credit card transactions
- Maintained customer satisfaction with quick and professional handling of product returns
- Counted money in drawers at beginning and end of each shift
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Developed and managed relationships with customers to increase customer loyalty
- Handled cash with high accuracy and took care to check bills for fraud
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Monitored self-checkout systems and provided help in resolving complex problems
- Processed refunds and exchanges in accordance with company policy
- Worked with floor team and managers to meet wide range of customer needs
- Operated cash register to record transactions accurately and efficiently
Education
Bachelor of Science - Nursing
The University of Akron
Akron, Ohio05.2026
High School Diploma -
National Inventors Hall of Fame STEM
Akron, Ohio05.2022
Skills
- Customer Complaint Resolution
- Customer Service
- Cash Handling
- Customer Relationship Management (CRM)
- Product Knowledge
- Customer Satisfaction
- POS System Operation
- Vital signs recording
- ADL support
- Charting
- Toileting assistance
- Dressing assistance
- Patient Satisfaction
Accomplishments
Achieved the highest Scouting rank of Eagle Scout, 07/01/21
Timeline
Nurse Technician
Summa Health
06.2024 - Current
Customer Service Cashier
Acme Fresh Market No. 12
04.2021 - 05.2024
Bachelor of Science - Nursing
The University of Akron
High School Diploma -
National Inventors Hall of Fame STEM
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