CHRISTIAN FELCH
Yucca Valley,CA
Summary
Motivated and eager-to-learn professional with a strong work ethic and a passion for growth. I am highly dedicated, adaptable, and quick to acquire new skills. Experienced in customer service, food service, and delivery operations, with a proven ability to manage tasks efficiently and maintain high service standards in fast-paced environments. I am seeking opportunities to expand my knowledge and contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Delivery Driver
DoorDash, Inc.
11.2023 - 12.2024
- Delivered an average of 25+ food orders per shift promptly and accurately while ensuring excellent customer service.
- Managed multiple orders efficiently, ensuring 95% on-time deliveries and reducing customer wait times.
- Coordinated with team members to ensure timely deliveries, improving delivery efficiency by 20% through optimized route planning.
Quality Control
Prime Construction Solutions LLC
11.2021 - 09.2023
- Conducted inspections on over 15 residential construction sites to ensure compliance with quality and safety standards.
- Assisted with general labor tasks and maintained a clean workspace, contributing to a 30% improvement in on-site efficiency.
Bus Boy/Dishwasher
Hilton Garden Inn
10.2019 - 12.2020
- Assisted waitstaff in clearing and resetting an average of 50+ tables per shift for new guests.
- Supported dishwashing and food prep tasks, improving kitchen efficiency by 20%.
Cashier
Walmart Supercenter
08.2018 - 09.2019
- Processed an average of 150+ customer transactions per shift with 99% accuracy.
- Maintained a clean and organized checkout area, reducing checkout times by 20%.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06.2018
Skills
- Customer Service: Strong ability to engage with customers, resolve inquiries efficiently, and maintain a high level of satisfaction in service-driven environments
- Time Management: Proficient in prioritizing tasks, meeting deadlines, and optimizing workflows to ensure productivity and efficiency
- Package Scanning: Experienced in handling package processing and tracking through scanning systems to ensure accurate deliveries and inventory control
- Drawer Balancing: Skilled in accurate cash handling, reconciling daily transactions, and ensuring financial accountability in retail and service roles
- QC Planning: Knowledgeable in quality control procedures, ensuring compliance with standards, conducting inspections, and improving operational processes
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Delivery Driver
DoorDash, Inc.
11.2023 - 12.2024
Quality Control
Prime Construction Solutions LLC
11.2021 - 09.2023
Bus Boy/Dishwasher
Hilton Garden Inn
10.2019 - 12.2020
Cashier
Walmart Supercenter
08.2018 - 09.2019
High School Diploma -
Yucca Valley High School
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