Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHRISTIAN FITTS

Winchester,CA

Overview

7
7
years of professional experience

Work History

Investor Relations Associate

Open Door Capital
11.2023 - Current
  • Played a key role in raising over $20 million from retail investors in 2024.
  • Effectively communicated complex investment strategies to investors, supporting informed decision-making.
  • Excelled in a high-volume calling environment, making up to 175 calls daily to engage and qualify leads.
  • Developed a comprehensive sales analytics system in HubSpot, enabling team members to accurately track and report daily metrics.
  • Cultivated and maintained strong client relationships, managing inquiries and providing continuous support.

Client Services Team Lead

PCV Murcor
09.2022 - 11.2023
  • Managed a team of 5 client service professionals, providing coaching and support to ensure the team achieved its objectives
  • Monitored metrics and developed actionable insights to improve internal operations and customer satisfaction
  • Sought ways to improve processes and services through proactive communication amongst peers and management
  • Analyzed internal and external data trends in our valuation pipeline in order to maximize efficiency and performance.

Client Account Manager

PCV Murcor
05.2021 - 09.2022
  • Managed accounts to retain existing relationships and grow share of business
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution
  • Collaborated with upper management to implement continuous improvements and exceed client expectations
  • Recognized for working well within the company among different departments and among peers.

Client Manager I

PCV Murcor
08.2019 - 05.2021
  • Worked within a team to manage a pipeline of appraisal orders by utilizing CRM software and SQL reporting
  • Assisted in the resolution of real estate valuation complexities through research of available public records and third party data resources
  • Performed duties and provided service in accordance with established operating procedures and company policies
  • Maintained client files with sales contracts, records of client interactions, client notes and other information.

Real Estate Valuation Analyst II

Clear Capital
09.2017 - 06.2019
  • Performed quality assurance to meet appropriate standards and facilitate improvement of processes
  • Analyzed real estate property valuations to ensure accuracy and validate final value conclusion
  • Collected and analyzed relevant data to identify real estate market trends
  • Maintained current understanding of lender requirements and documentation guidelines.

Education

B.A. Political Science -

University of Nevada

Skills

  • Microsoft Office Programs
  • Leadership
  • Customer Service
  • Critical Thinking
  • Written and Oral Correspondence
  • Relationship Management
  • Performance reporting
  • Account prospecting
  • Lead Qualification
  • CRM Tracking
  • Outbound sales management

Accomplishments

  • Nominated for the California Mortgage Bankers Association Future Leader Program in 2023
  • PCV Murcor Employee of the year 2021
  • PCV Murcor Employee of the Quarter, Q3 2021
  • College of Business Deans List 2016

Timeline

Investor Relations Associate

Open Door Capital
11.2023 - Current

Client Services Team Lead

PCV Murcor
09.2022 - 11.2023

Client Account Manager

PCV Murcor
05.2021 - 09.2022

Client Manager I

PCV Murcor
08.2019 - 05.2021

Real Estate Valuation Analyst II

Clear Capital
09.2017 - 06.2019

B.A. Political Science -

University of Nevada

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CHRISTIAN FITTS