Christian Flores
Huntington Park,USA
Summary
Results-driven Parts Counter with 8 years of retail experience in recommending international parts for projects. Skilled in fostering strong customer relationships and providing strategic solutions to challenges. Demonstrates effective communication and marketing capabilities, while actively mentoring team members to enhance performance.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Front Counter Crew Member
Westrux international
Santa Fe Springs, California
06.2023 - 08.2026
- Led front counter team, ensuring smooth daily operations and effective service delivery.
- Assisted customers with inquiries and product selection, enhancing their overall experience at the front counter.
- Greeted customers in a friendly and courteous manner, providing excellent customer service.
- Processed transactions accurately using point-of-sale systems.
- Operated cash registers to process payments from customers.
- Handled customer complaints professionally and resolved issues promptly.
- Maintained cleanliness and organization of the front counter area.
- Stocked front lobby with essential items, maintaining availability of products for customer convenience.
- Restocked merchandise and ensured proper inventory levels were maintained.
Warehouse Worker
Rwc Group
Huntington Park, California
06.2021 - 09.2022
- Managed inventory by organizing and labeling stock, facilitating quick access and retrieval.
- Operated forklifts to transport materials within warehouse, ensuring safe and efficient movement of goods.
- Assisted in loading and unloading shipments, contributing to timely processing and delivery of products.
- Pulled orders for timely deliveries and interbranches from store to store
Front Counter Person
Velocity Vehicle Group
Whittier, USA
01.2015 - 12.2019
- Assisted over 100s of customers weekly in finding parts for individual needs.
- Reviewed catalogs and computer databases to efficiently locate correct parts for customer vehicles by make, model, and year.
- Finalized sales receipts, contracts, and logs to ensure accurate documentation of part sales and enhance transaction efficiency.
- Examined parts for defects and coordinated exchanges with manufacturer representatives to uphold quality standards and ensure customer satisfaction.
- Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
- Ensured smooth inventory management by handling product picking, packing, receiving, and restocking.
Education
High school diploma -
Huntington park high school
Huntington Park, CASkills
- Point-of-sale operation
- Customer service
- Transaction management
- Inventory management
- Front counter operations
- Merchandise restocking
- Product knowledge
- Sales documentation
- Bilingual in Spanish
Languages
English
Professional
A1
Spanish
Professional
A1
Assessments
Sales Skills: Influence & Negotiation, Highly Proficient, 12/01/19, Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers., https://share.indeedassessments.com/share_to_profile/1405770044c1eb4012b6f2be4caef4dceed53dc074545cb7
Timeline
Front Counter Crew Member
Westrux international
06.2023 - 08.2026
Warehouse Worker
Rwc Group
06.2021 - 09.2022
Front Counter Person
Velocity Vehicle Group
01.2015 - 12.2019
High school diploma -
Huntington park high school