I have a strong educational foundation with 30 years of experience in the field of Information Technology. My combined Technical and Educational experience make me unique candidate in today's market.
Overview
30
30
years of professional experience
2
2
Degrees
Work History
Customer Solutions Design Engineer III
Lumen Technologies
Denver, Colorado
01.2013 - 04.2025
Delivered quality network solutions through effective design and implementation of LAN/WAN systems.
Configured Cisco routers and switches to enhance network performance and security.
Implemented Layer 2 and Layer 3 Secure VPN products to ensure secure communications.
Coordinated cross-functional teams to streamline workflow and project delivery.
Tier 3 Backbone Engineer
Avaya
Denver, Colorado
01.2007 - 01.2013
Supported Red Hat Linux communication software and servers for optimal performance.
Managed diverse caseloads across multiple systems with varying severities.
Configured Avaya systems to ensure robust security measures.
Collaborated with 8300, 8500, 8700, and 8800 Avaya Media Servers for system integration.
Engaged with Communication Manager Platforms ranging from version 2.2 to 6.3.
Managed diverse caseloads across multiple systems with varying severities.
Systems Administrator
Countrywide
Denver, Colorado
01.2004 - 01.2007
Managed technical build-out of over 20 storefront locations with optimal efficiency.
Coordinated vendor partnerships to meet comprehensive business requirements.
Provided systems support for more than 250 employees, ensuring operational continuity.
Maintained and supported Windows 2000 Pro, 2000 Server, and 2003 Server environments.
Oversaw support and maintenance of HP ML370 and DL380 servers.
Administered support for HP D530, DC7100, and EN workstations to ensure performance.
Data Center Project Manager
MCI
Denver, Colorado
01.2002 - 01.2004
Managed ongoing expansion of Data Center Infrastructure, enhancing capacity and performance.
Coordinated with electrical and cabling vendors to ensure successful project execution.
Collaborated with customers to implement Internal Security measures effectively.
Partnered with the Marketing department to promote Data Center services and capabilities.
Received Summit Club Award, recognizing placement in top ½ of 1% of the company
Network Engineer
MCI
Denver, Colorado
01.2000 - 01.2002
Configured new customer setups to ensure seamless integration into hosting services.
Supported Cisco 6509 routers and switches alongside Juniper M160 routers for optimal performance.
Recognized as a three-time Most Valuable Player for outstanding contributions to team success.
Bachelor of Science - Business Administration For Information Technology
Colorado Technical University
Colorado Springs, CO
04-2006
Associates in Applied Science - Electronics Engineering
ITT
Arlington TX
01.1997
Skills
Computer Engineering Desktop Support, Network Engineer, Network Design, Digital Forensics, Windows System Administration Information Technology
Certification
Colorado Technical University: Basics of Accounting and Finance, Business Fundamentals, Global Environment of Business, Human Resource Development, Project Planning, Management Essentials, Organizational Systems Improvement
Hewlett Packard: ASM certified Workstations, Laptops, and Servers
Microsoft: Microsoft Certified Systems Engineer, Microsoft Certified Professional + Internet, Microsoft Certified Professional