Christian Gallardo
Dallas,TX
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
7
7
years of professional experience
Work History
Senior Sales Development Representative
T-Mobile
Frisco, TX
03.2023 - Current
- As an Expert Government Sales Development at T-Mobile, I work with the public sector to provide them with the best wireless solutions that meet their needs and budget. I have successfully secured multiple contracts that are generating revenue and profit for their companies. I also build and maintain strong relationships with key decision-makers and stakeholders, ensuring customer satisfaction and loyalty.
- Provided timely follow-up after initial contact for further customer engagement.
- Documented outreach calls and follow-up contacts in CRM system to establish record of interactions.
- Conducted market research to identify trends and opportunities in specific industries.
Sales Associate
T-Mobile
Dallas, TX
02.2018 - 08.2022
- Provided excellent customer service, resolving issues and answering queries promptly.
- Completed transactions in an efficient manner while providing excellent customer service.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Answered questions about current promotions and resolved issues according to store policies.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Account Manager
A&A Marketing
Dallas, TX
11.2017 - 02.2018
- Acted as main point of contact in matters relating to client concerns and needs.
- Analyzed client data and identified opportunities for growth.
- Developed and executed strategic plans to penetrate new markets and acquire new clients.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
Education
Associate of Science - Marketing
Richland College
Dallas, TXSkills
- Upselling strategies
- Customer segmentation
- Competitor analysis
- Social selling
- Cross-selling techniques
- Territory management
- Pipeline development
- Objection handling
- Cold calling
- Account prospecting
- Salesforce proficiency
- Relationship development
- Leads prospecting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- I was part of a leads pilot program in my current role that was successful in identifying and qualifying quality leads that T-Mobile acquired.
- Was part of the culture council group here at T-Mobile, which helps celebrate different ethnicities and backgrounds of people in the company.
Timeline
Senior Sales Development Representative
T-Mobile
03.2023 - Current
Sales Associate
T-Mobile
02.2018 - 08.2022
Account Manager
A&A Marketing
11.2017 - 02.2018
Associate of Science - Marketing
Richland College
Similar Profiles
DeShawn MurphyDeShawn Murphy
Account Expert at T-MobileAccount Expert at T-Mobile
Basem ShadadBasem Shadad
Mobile Expert at T-MobileMobile Expert at T-Mobile
Joshua PachecoJoshua Pacheco
Sales Representative at T-MobileSales Representative at T-Mobile
Heather BradleyHeather Bradley
Sr. SDET at T-MobileSr. SDET at T-Mobile
Toni YoungbloodToni Youngblood
Licensed Realtor at DFW Britestar Realty PLLCLicensed Realtor at DFW Britestar Realty PLLC