Christian Gentry

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Upsell products to bring in as much revenue for store as possible.
• Assisted with hiring, training and mentoring new staff members.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Supervised guests at front counter, answering questions regarding products.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Developed and implemented successful staff incentive programs to motivate employees.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Interview applicants and be able to evaluate who would be good for our available positions,
• Excellent phone communication skills.
• Professional and patient with customers.
• Fulfilling online and in-store orders and/or returns.

-Helped potential students with FAFSA qualifications

-Managed and disbursed millions of dollars of Federal Government funds awarded to our students.

-Scheduled and supervised all student schedules, typically 100+ students at any given time.

-Scheduled all Indiana licensing exams

-Kept all student ledgers correctly balanced

-Admissions experience, recruiting students, signing enrollment agreements, etc. We walked along side the students from their very first appointment with our office, until the day they graduated.