Christian Glover
Mobile
Summary
High-energy, dynamic, and compassionate professional with extensive background in managing relationships and communication with consumers, employees, clients, and the public. Able to develop, maintain, and strengthen business relationships with clients. Highly motivated professional who is driven to achieve phenomenal results. Extremely effective in fast-paced and stressful situations. Outstanding promotion and communication skills.
Overview
19
19
years of professional experience
Work History
Volunteer Case Manager
The Bridge Center
10.2024 - 02.2025
- Provided career counseling and job readiness training to over 100 TANF recipients, helping them develop the skills necessary to enter or re-enter the workforce.
- Provided one-on-one coaching to clients, reinforcing group lessons and ensuring that participants understood how to apply these skills in real-life job settings.
- Provided necessary resources to enhance participants
- Engaged in community events as a collaborating partner with Mobile County Public School Systems
- Provide employment resources
Monitor Tech
Springhill Medical Center
01.2022 - 03.2023
- Monitored and analyzed patient's heart activity
- Attached electrodes to patients' bodies and recording electrical impulses from the heart to perform EKGs
- Used hospital equipment and medical technology to perform various tests on patients' hearts, such as stress tests
- Interpreted test results and reporting any changes in heart readings or EKGs to the Doctor or Nurse in charge of the affected patient
- Updated patients' records with all readings taken from the heart monitors or EKGs
- Cleaned and maintained services of heart monitors and EKG machines
- Delivered quality patient care services
Front Desk Assistant
Paulette’s House of Beauty
06.2006 - 03.2023
- Answered phones, schedule appointments and greet customers upon arrival
- Prepared communications such as memos, emails, invoices, reports and other correspondences
- Organized chartered accounts and payments
- Maintained salon appearance and customer satisfaction
- Assist with orchestrating customer services and purchases
Front Desk manager
Holiday Inn Express
02.2020 - 03.2022
- Managed front desk operations and supervised front desk staff
- Trained new front desk staff and ensure existing staff receive ongoing training
- Monitored and managed guest accounts, including room charges and upgrades
- Resolved guest complaints and ensured guest satisfaction
- Ensured prompt and courteous service to all guests
- Developed and implemented policies and procedures to improve front desk operations
Education
High School Diploma -
Williamson High School
Mobile, AL05.2005
Skills
- Customer Service
- Time Management
- Problem Solving
- Leadership Skills
- Microsoft
- Multitasking
- Resource allocation
- Career counseling
- Job readiness training
- Community engagement
- Data entry
Qualifications Summary
High-energy, dynamic, and compassionate professional with extensive background in managing relationships and communication with consumers, employees, clients, and the public. Able to develop, maintain, and strengthen business relationships with clients. Highly motivated professional who is driven to achieve phenomenal results. Extremely effective in fast-paced and stressful situations. Outstanding promotion and communication skills.
Timeline
Volunteer Case Manager
The Bridge Center
10.2024 - 02.2025
Monitor Tech
Springhill Medical Center
01.2022 - 03.2023
Front Desk manager
Holiday Inn Express
02.2020 - 03.2022
Front Desk Assistant
Paulette’s House of Beauty
06.2006 - 03.2023
High School Diploma -
Williamson High School
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