Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Quality AMA
Cummins
Columbus, IN
05.2022 - 06.2024
Ensured compliance with safety regulations, industry codes, and other relevant requirements.
Investigated defective parts or materials, reported findings, and proposed corrective actions as necessary.
Conducted internal audits for process improvement initiatives.
Maintained accurate records of all activities pertaining to quality assurance efforts.
Participated in weekly meetings with other team members to discuss current projects and any potential risks associated with them.
Investigated customer complaints related to product quality, identifying root causes, and implementing corrective actions.
Service Technician
Heartland Machine & Engeineering
Franklin, IN
03.2020 - 11.2020
Communicated with vendors regarding supply orders and delivery timelines.
Provided technical support to customers over the phone and in person.
Collaborated with team members to complete projects efficiently and effectively.
Diagnosed problems and determined solutions for various customer issues.
Responded quickly to emergency calls from clients needing immediate assistance.
Repaired faulty components such as motors, pumps, valves, switches.
Assembled components into complete systems following blueprints or other instructions.
Conducted service appointments to diagnose and fix problems.
Machine Operator
NTN Driveshaft
Columbus, IN
01.2016 - 02.2020
Adjusted machine settings according to production requirements.
Unload finished products from machines onto conveyors or other transport systems.
Perform periodic maintenance on machines such as cleaning and lubrication.