Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Teller
1 Year 5 Months
Citizens Bank | 03.2025 - 08.2026
Processed customer transactions quickly and accurately, ensuring adherence to bank policies.
Maintained cash drawer accuracy through diligent balancing and reconciliation practices.
Assisted customers with account inquiries, providing exceptional service and support.
Educated customers on banking products, enhancing their understanding of services offered.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Processed vendor invoices by matching them to purchase orders or check requests, obtaining proper approvals for timely payment
Resolved purchase order discrepancies and reviewed open purchase orders to ensure accuracy and completeness
Answered vendor inquiries and questions, facilitating clear communication and ensuring satisfaction
Resolve purchase order discrepancies and review open purchase orders
Created detailed invoices for services rendered, statements and credit memos
Accounting Clerk II Contractor
1 Year 11 Months
Bank of America | 09.2020 - 08.2022
Collected and compiled data for budget documents, financial statements, and other reports to support accurate financial planning
Monitored departmental accounts by gathering reports and records, identifying errors and discrepancies to ensure data integrity
Entered financial data into automated systems accurately, records and verifies details of financial transactions in journals, ledgers and automated systems
Business Analyst I Contractor
1 Year 1 Month
Bank of America | 07.2019 - 08.2020
Collaborated with project Product Owners to convert business features into functional requirements, ensuring alignment with stakeholder expectations.
Coordinate with development teams to facilitate technical implementation.
Participated in agile ceremonies to support feature team collaboration. (stand ups, refinements) in support of assigned feature team(s).
Conducted data analysis to identify trends and inform decision-making. and testing as needed.
Operations Analyst Intern
6 Months
Bank of America | 01.2019 - 07.2019
Interpreted emails, researched bank transactions, and connected with international contacts to facilitate communication
Coordinated tasks with teammates to ensure smooth daily operations
Analyzed operational data to identify trends and support decision-making processes.
Collaborated with cross-functional teams to enhance process efficiency and streamline workflows.
Developed reports using Excel to track performance metrics and ensure compliance with regulatory standards.
Crew Member
1 Year 1 Month
McDonalds | 09.2017 - 10.2018
Served 50 to 100 customers daily, ensuring high customer satisfaction
Processed special food requests accurately, leading to increased responsibilities
Cleaned and organized kitchen area after each meal service to ensure hygiene standards were met
Education
Informational Technology Training
Year Up- Community College of Rhode Island | Providence, RI | 07.2019
Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship
Accrue 200+ hours of hands-on training in Informational Technology
Relevant courses include: Intro to Computer Applications, Advanced Microsoft Excel, Computer Hardware
High School Diploma
Providence Career and Technical Academy | Providence, RI | 06.2018
Skills
Software: Proficient Microsoft Office
CashPro
Oracle
Ariba
GIN
Boss
Microsoft Dynamic GP
and Oracle Netsuite
and Avalara
Hardware: Basic troubleshooting capabilities
disassembly
and reassembly
Language: Bilingual in English
and Spanish
Invoice processing
Payment processing
Clerical support
Accounts payable
Awards and Honors
Year Up: Module 1 Perfect Points and Attendance April 2019, Year Up: Module 2 Perfect Attendance June 2019