Hi, I’m
Christian Gonzalez
Bellflower,CA
Summary
Dedicated individual with extensive experience in the transportation industry. Proven ability to navigate complex routes and challenging traffic conditions. Skilled in maintaining detailed log books and providing superior customer service. Hardworking professional with proven knowledge of cargo handling, inventory control, and route management. Aiming to leverage my skills to successfully fill the driver role on your team. Efficient professional with five years of experience and proven knowledge of the marijuana industry. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
21
years of professional experience
1
Certification
Work History
Kind House Inc Los Angeles, CA
Driver
01.2024 - Current
Job overview
- Ensured timely transportation of residents to appointments and activities.
- Adhered to safety protocols and traffic regulations during all driving operations.
- Conducted routine vehicle inspections and maintenance checks for optimal performance.
- Assisted in training new drivers on routes, safety procedures, and company policies.
- Maintained accurate records of mileage, fuel consumption, and maintenance activities.
- Collaborated with staff to coordinate transport schedules based on resident needs.
- Implemented improvements in route efficiency, reducing travel time while ensuring safety.
- Provided exceptional customer service by addressing resident concerns during transport experiences.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
Cypress manufacturing / Lowell FarmsLos Angeles, CA
DRIVER
11.2018 - 12.2023
Job overview
- Maintained clean driving record and obeyed traffic laws and regulations.
- Provided excellent customer service throughout delivery process.
- Managed time efficiently when making multiple stops along designated routes.
- Developed strong relationships with customers by providing courteous service.
- Completed daily routes in accordance with customer delivery expectations.
- Communicated with customers to ensure timely and accurate deliveries.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Cleaned vehicle seats and storage areas to maintain professional, organized appearance.
- Demonstrated knowledge of local roads, traffic laws and regulations.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Consistently met deadlines while ensuring safe driving practices were followed at all times.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Performed routine maintenance on vehicles to promote longevity and prevent breakdowns.
- Loaded and unloaded goods and luggage to appropriate locations.
- Applied problem-solving skills to address customer complaints and issues.
- Followed company procedures for tracking deliveries accurately and timely.
- Maintained logs of vehicle mileage and gas purchases.
- Operated a variety of vehicles, including cars, box trucks and vans safely and efficiently.
- Reviewed invoices against delivered goods to ensure accuracy of shipments.
- Obtained signatures from clients after deliveries to verify order completeness and accuracy.
Safelite AutoglassWestminster, CA
GLASS TECHNICIAN
01.2008 - 11.2018
Job overview
- Performed regular maintenance on tools used for cutting and fabrication of glass products.
- Demonstrated proficiency in fabricating, installing and repairing glass windows and doors.
- Knowledgeable about various types of glazing techniques including single glazing, double glazing.
- Assisted fellow team members in lifting heavy objects during the installation process whenever required.
- Accurately measured dimensions of existing window frames or openings before ordering new panes.
- Kept work area clean and organized at all times following standard safety procedures diligently.
- Skilled in using safety equipment such as gloves, glasses, masks, when working with sharp objects.
- Conducted detailed site surveys to determine exact requirements before beginning any project.
- Successfully completed projects within allocated time frame while adhering to safety regulations.
- Displayed strong problem solving abilities while troubleshooting issues encountered during the job.
- Efficiently installed mirrors, shower enclosures and other items made of glass with high attention to detail.
- Ensured compliance with industry standards while performing all tasks related to repair or replacement of glass components.
- Worked closely with contractors and suppliers ensuring timely completion of projects within budget constraints.
- Maintained inventory of all materials needed for the installation of glass components.
- Provided excellent customer service by resolving queries related to installation process promptly.
- Attended training sessions regularly to stay abreast with latest advancements in the field of Glass Technology.
- Comprehensively inspected finished product for quality assurance prior to letting the customer see the finished job.
- Exhibited expertise in removing old glass from frames or structures safely without causing any damage.
- Replaced windshields and other automotive glass components on a variety of vehicles using specialized tools, adhesives and sealants.
- Inspected vehicles for damage prior to beginning work on replacement projects.
- Adhered strictly to all company policies regarding quality control measures during installation process.
- Repaired broken seals by scraping away old material and replacing it with new sealant or adhesive materials.
- Kept shop area clean at all times by sweeping floors regularly and disposing of scrap materials appropriately.
- Installed moldings, trim pieces, and weatherstripping to ensure proper fitment of replacement glass.
- Communicated effectively with customers throughout entire installation process in order to ensure satisfaction with final product.
- Followed safety procedures while working on vehicles including wearing protective eyewear and gloves at all times.
- Cleaned interior surfaces of vehicle before installing new windshields in order to remove any debris that may interfere with installation process.
- Assisted other technicians in completing complex projects involving multiple steps.
- Operated forklifts safely when moving large quantities of auto glass from storage areas into workspace.
- Provided customers with advice on how to care for their newly installed windshields.
- Cleaned up the work area after each job was completed to maintain safety standards.
- Removed all dirt, foreign matter, and loose glass from damaged areas, applied primer along windshield and window edges and allowed primer to dry.
- Replaced all moldings, clips, windshield wipers, and other parts that was removed prior to glass replacement and repair.
- Installed replacement glass in vehicles.
- Installed, repaired, and replaced safety glass and related materials, such as back glass heating elements, on vehicles, and equipment.
- Selected appropriate tools, safety equipment, and parts, according to job requirements.
- Removed broke and damaged glass windshields and window glass from motor vehicles, using hand tools to remove screws from frames holding glass.
- Applied bead of urethane around perimeter of each pinchweld and dress remaining urethane on pinchwelds so that it was of uniform level and thickness.
SprintLos Angeles, CA
SALES ASSOCIATE
03.2006 - 12.2007
Job overview
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Engaged with guests to understand and anticipate customer service needs.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Built relationships with potential customers by providing helpful advice on product selection.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Encouraged customers to make additional purchases and suggested relevant items.
- Introduced promotions and sale opportunities, enticing customers.
- Followed checklist to complete retail store opening and closing activities.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
- Assisted with training and mentoring new team members.
- Drove sales through customer relationship building and suggestive selling techniques.
- Maintained inventory records for restocking purposes.
- Cultivated relationships with new and existing customers to drive sales.
- Promoted visual presentation standards by keeping store replenished.
- Enticed customers with sales and promotions to boost sales.
- Placed special orders, submitted online orders, or contacted other stores to find desired items.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Used product knowledge for handling objections.
- Accurately completed daily reports on sales activity.
- Maximized profits through effective cross-selling strategies during checkout process.
- Employed persuasive sales techniques to close deals while adhering to company standards for profitability.
- Generated sales reports and tracked customer data to ensure sales goals were met.
- Conducted regular price comparisons between competitors in order to maintain competitive pricing structures.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Greeted customers and ascertained what each customer wanted and needed.
- Answered questions regarding store and merchandise.
- Opened and closed cash registers, balanced cash drawers and made deposits.
- Watched for and recognized security risks and thefts.
- Maintained records related to sales.
- Sold merchandise, completed contracts, and arranged for delivery.
Sam's ClubSouth Gate, CA
CART ATTENDANT
08.2005 - 02.2006
Job overview
- Organized the cart area on a daily basis to maintain an orderly appearance.
- Maintained a positive and friendly attitude while working in a fast-paced environment.
- Provided excellent customer service to ensure customer satisfaction.
- Gathered empty carts to return to cart area.
- Enforced all applicable rules, regulations, policies, and procedures pertaining to cart operations.
- Participated in training sessions on proper use of equipment and other related topics.
- Moved carts to proper staging area to prepare for player arrival.
- Assisted customers with loading and unloading of equipment from vehicles.
- Reorganized warehouse stock according to company standards.
Education
Mayfair High SchoolLakewood
HIGH SCHOOL DIPLOMA
06.2005
Skills
Vehicle Inspection
Valid CDL- Class A Drivers License
Schedule Management
Route Logs
Customer Rapport
Customer Service
Order Picking and Processing
GPS and Route Planning
Safe Driving Techniques
Time Management
Mileage and Service Logs
Loading and Unloading
Heavy Lifting
Staff Development
Microsoft Word
Pre- and Post-Trip Inspections
Resolving Shipping and Delivery Problems
Fuel Logs
Certification
Forklift operator
LANGUAGES
Spanish - Bilingual
English - Bilingual
Timeline
Driver
Kind House Inc
01.2024 - Current
DRIVER
Cypress manufacturing / Lowell Farms
11.2018 - 12.2023
GLASS TECHNICIAN
Safelite Autoglass
01.2008 - 11.2018
SALES ASSOCIATE
Sprint
03.2006 - 12.2007
CART ATTENDANT
Sam's Club
08.2005 - 02.2006
Mayfair High School
HIGH SCHOOL DIPLOMA