Christian Grados

• Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
• Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
• Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.

• Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.

• Promoted services on social media and podcast ads.
• Mixed, cut and sampled recorded music using DJ controllers, CDJs, or DJ mixers.
• Used controllers and mixers to mix and sample music.

• My responsibilities at Kelari Taverna included Power Lunch, Lunch, Pre Theater, Dinner & Raw Bar presentation.

• Attended wine and service points meetings Set up the restaurant for service & watched the floor while others were on brake or until they arrived for their closing shift

• Set up The Restaurant Floor & worked with Chef Leah Cohen in order to meet customer needs.

• Setting up tables outside in the summer, Stocked computer stations with paper clips, staples, dup pads, pens, computer paper Attended daily meetings to learn about specials, talk about points of service, and 86 lists Took drink and food orders, responsible for firing tables on time, offering drinks and up selling items to bring the check average to the maximum possible amount per person.

• Corporate Power Breakfast and Lunch, Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service.

• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.

• Resolved customer service and food-related issues to maintain guest satisfaction.

Fast Paced Chelsea Restaurant including A Penthouse Vip Area, An Atrium, The Red Room, A garden Area, A lobby and a Main Dining room.