Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christian Grajeda

Kennewick,WA

Summary

Dynamic and detail-oriented professional with extensive experience at JMG Delivery Service LLC, excelling in furniture assembly and effective communication. Proven ability to enhance customer satisfaction through problem-solving and teamwork, while ensuring safety compliance and efficient route planning. Committed to delivering exceptional service and maintaining high standards in all operations.

Overview

2
2
years of professional experience

Work History

Furniture Delivery

JMG Delivery Service LLC
Kennewick, Washington
03.2023 - 06.2025
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Loaded and unloaded items from trucks and storage units.
  • Wrapped and packed fragile items to ensure safe transport.
  • Operated moving equipment such as dollies and hand trucks.
  • Organized belongings in designated areas during moves.
  • Communicated with clients to understand moving needs.
  • Assisted team members in heavy lifting tasks safely.
  • Maintained cleanliness of work area during moving operations.
  • Followed safety protocols to prevent accidents during moves.
  • Lifted heavy objects using correct lifting techniques to avoid injury.
  • Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
  • Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
  • Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
  • Assisted team members with loading and unloading tasks when needed; working cooperatively within a team environment to accomplish goals efficiently.
  • Ensured customers' satisfaction by providing excellent customer service throughout the entire moving process.
  • Received instructions from supervisor regarding job assignments; following instructions carefully while exercising independent judgment when necessary.
  • Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
  • Maintained cleanliness of work area; disposing of any debris created during move in an appropriate manner according to company guidelines.
  • Secured items in truck by strapping over protective padding.
  • Assembled furniture at the customer's new residence or business premises.
  • Reported any damages or lost items immediately upon discovery; taking corrective action where necessary according to company policies.
  • Performed routine maintenance checks on moving equipment such as dollies, hand trucks and straps before each move.

Education

GED -

Columbia Basin College
Pasco, WA
11-2019

Skills

  • Load handling
  • Furniture assembly
  • Equipment maintenance
  • Safe lifting techniques
  • Route planning
  • Inventory management
  • Time management
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Problem solving
  • Safety compliance
  • Multitasking
  • Basic math
  • Computer skills
  • Organization
  • Training & Development

Languages

English
Full Professional

Timeline

Furniture Delivery

JMG Delivery Service LLC
03.2023 - 06.2025

GED -

Columbia Basin College

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