Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christian Guerrero

Hillside,IL

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

6
6
years of professional experience

Work History

Assistant Manager

SureStaff
Melrose Park, IL
11.2021 - Current
  • Communicated regularly with customers to gain insights into their needs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Analyzed business performance data and forecasted business results for upper management.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.
  • tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained up-to-date knowledge of company products and services.
  • Sourced and screened potential candidates for open positions.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Assisted in onboarding of new hires by providing orientation materials.
  • Collaborated with hiring managers to understand position requirements.
  • Assisted with the onboarding process for new hires.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Tracked vacation accruals and sick leave balances for all employees.
  • Performed administrative tasks such as filing, copying, scanning. for the Payroll Department.
  • Updated employee profiles with changes in job titles or salaries as required.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.

QC Inspector / Mail Inserter

Innovative Direct Solutions
Elk Grove Village, IL
06.2020 - 11.2024
  • Participated in internal meetings to discuss ways to improve overall product quality.
  • Evaluated incoming materials received from suppliers based on established criteria such as color consistency or dimensional accuracy.
  • Assisted in developing and implementing quality control systems to ensure customer satisfaction.
  • Managed daily workflow of QC staff including assigning tasks, monitoring progress, providing feedback as needed.
  • Checked, sorted and collated incoming mail for insertion into envelopes.
  • Fed sheets and other materials into inserter machine according to size and type of material being processed.
  • Inspected finished products for accuracy and completeness prior to sealing envelopes or packaging for shipment.
  • Monitored progress of job throughout entire process from start-up to completion.
  • Performed routine maintenance on equipment as needed.

Production Worker

MLE
Elmhurst, IL
06.2018 - 11.2019
  • Produced, organized, and packaged materials such as onsite hours/logos, acrylics and vinyl for Allstate Insurance, Chase Bank, and Lifetime Gym at various locations within and outside of the state.
  • Communicated with team members regarding tasks assigned during shift.
  • Inspected product quality prior to packaging and shipment.
  • Identified defective parts or components and removed them from production line.
  • Used daily system logs to document production information, discussing issues with management.

Education

Some College (No Degree) -

College of DuPage
Glen Ellyn, IL

Skills

  • Recruiting and interviewing
  • Product and service knowledge
  • Orientation and training
  • Team motivation
  • Computer Skills
  • Product Inspection
  • Quality Control
  • Teamwork and Collaboration
  • Time Management
  • Reliability
  • Organizational Skills
  • Payroll Processing

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Manager

SureStaff
11.2021 - Current

QC Inspector / Mail Inserter

Innovative Direct Solutions
06.2020 - 11.2024

Production Worker

MLE
06.2018 - 11.2019

Some College (No Degree) -

College of DuPage

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Christian Guerrero