Christian Gutierrez
Homestead,FL
Summary
Dynamic Customer Service & Data Entry Specialist with a strong track record at Quality Auto Performance. Bilingual (English & Spanish) communicator adept at resolving issues efficiently and fostering collaboration within teams. Achieved 99% accuracy in data entry, maintaining precise customer records while effectively utilizing CRM software. Recognized for problem-solving, adaptability, and delivering excellent customer experiences that drive operational efficiency.
Overview
3
3
years of professional experience
Work History
QAP AutoPerformance
John
04.2022 - Current
- Demonstrated adaptability, quickly learning new systems and adjusting to changing workflows.
- Maintained accurate customer records with 99% data entry accuracy, ensuring efficient service operations.
- Communicated effectively in both English and Spanish, assisting customers with inquiries and service requests.
- Worked well in a team setting, providing support to colleagues and collaborating on problem-solving.
- Handled complaints and customer concerns professionally, ensuring customer satisfaction and issue resolution.
- Utilized CRM software tool to manage data efficiently and track customer interactions.
Education
No Degree -
South Dade Senior High
28401 SW 167th Ave, Homestead, FL 3303006-2026
Skills
- Data entry
- Customer service
- CRM software
- Vehicle inspection
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
QAP AutoPerformance
John
04.2022 - Current
No Degree -
South Dade Senior High
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