Christian Gutierrez
Lancaster,CA
Summary
Dynamic retail professional with a proven track record at Ulta Cosmetics, excelling in customer service and team leadership. Recognized for boosting sales through relationship-building and effective problem-solving. Reliable and goal-oriented, I thrive in fast-paced environments, consistently achieving targets while fostering a collaborative team atmosphere.
Overview
7
7
years of professional experience
Work History
Sales Associate
IMAGE
Palmdale, CA
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Office Administrator
ALLIED CHIROPRACTIC
Lancaster, CA
10.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Retail Area Manager
Ulta Cosmetics
Palmdale, CA
09.2018 - 12.2019
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Delivered exceptional results through strong leadership skills in managing diverse teams across various stores.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Graduate Certificate - AESTHETICIAN
DELOUX COSMETOLOGY
12-2007
High School Diploma -
ANTELOPE VALLEY HIGH SCHOOL
Lancaster, CA06-2006
Skills
- Goal oriented
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Customer service
Languages
Spanish
Timeline
Sales Associate
IMAGE
08.2023 - Current
Office Administrator
ALLIED CHIROPRACTIC
10.2022 - Current
Retail Area Manager
Ulta Cosmetics
09.2018 - 12.2019
Graduate Certificate - AESTHETICIAN
DELOUX COSMETOLOGY
High School Diploma -
ANTELOPE VALLEY HIGH SCHOOL