Christian Hampton
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
7
7
years of professional experience
Work History
Driver
Fed Ex Ground
08.2021 - 12.2022
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Delivery Driver
Amazon
01.2021 - 08.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
- Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
- Mitigated potential risks associated with hazardous materials transport through strict adherence to established safety protocols and guidelines.
- Expanded professional knowledge base by attending industry workshops, conferences, or webinars related to transportation trends, safety, and best practices.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Warehouse Worker
Amazon
03.2020 - 01.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Furniture Mover
Badcock Home Furniture
01.2019 - 07.2020
- Enhanced customer satisfaction by carefully wrapping and packing delicate furniture items for safe transportation.
- Streamlined the moving process by effectively disassembling and reassembling large furniture pieces.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
- Maintained clean and organized moving trucks, ensuring all equipment was readily available for each job.
- Increased customer referrals by providing exceptional service, consistently arriving on time, and exceeding expectations.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Ensured client satisfaction with post-move follow-ups, addressing any concerns or issues promptly to maintain an excellent reputation in the industry.
- Navigated challenging spaces safely during moves, expertly maneuvering heavy furniture items up staircases or through tight hallways without causing damage.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Contributed to team success by actively participating in company training sessions and staying informed about industry best practices for safe, efficient furniture moving.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Communicated with customers courteously and professionally to drive satisfaction.
- Arranged items at destination according to customer requests and instructions.
- Inspected items for damage and reported issues to supervisor for resolution.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Overnight Stocker
Target
01.2016 - 01.2018
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Education
High School Diploma -
Wenonah High School
Birmingham, AL05.2015
Skills
- DOT Compliance
- Materials Transport
- Revenue Generation
- Appointment Scheduling
- Flexible Schedule
- Transportation
- Valid Driver's License
- Inclement Weather Driving
- Heavy Lifting
- Order Picking and Processing
- Professionalism
- Record keeping
- Teamwork and collaboration
- Patience and understanding
- Accident Reporting
Timeline
Driver
Fed Ex Ground
08.2021 - 12.2022
Delivery Driver
Amazon
01.2021 - 08.2021
Warehouse Worker
Amazon
03.2020 - 01.2021
Furniture Mover
Badcock Home Furniture
01.2019 - 07.2020
Overnight Stocker
Target
01.2016 - 01.2018
High School Diploma -
Wenonah High School