Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Work History
Youth Services Social Worker
4 Years 9 Months
Putnam County Department of Human Services | 09.2021 - Current
Collaborated with families and schools to support children's safety and wellbeing in the community. Gained insights into effective communication with diverse individuals in a professional environment.
Developed individualized support plans in collaboration with families and community resources.
Monitored program effectiveness, implementing feedback to enhance service delivery.
Pastoral Assistant
2 Years 1 Month
Faith Baptist Church | 03.2020 - 04.2022
Facilitated execution of leadership and pastoral responsibilities alongside lead pastor.
Contributed to church leadership meetings by providing insights and collaborating on community initiatives.
Facilitated children's ministry activities and programs.
Conducted visits to support church members facing illness or injury, ensuring continued community connection.
Front of House Team Member
2 Months
Chick-fil-A | 06.2021 - 08.2021
Delivered exceptional customer service in high-volume environment, enhancing guest satisfaction and loyalty.
Managed front counter operations, ensuring accurate order processing and timely service delivery.
Trained new team members on company standards and operational procedures to ensure consistency.
Kitchen Manager
2 Years 8 Months
Appalachian Bible College | 09.2017 - 05.2020
Directed daily activities of kitchen staff, fostering a collaborative environment to optimize service delivery.
Oversaw meal preparation operations to ensure quality and efficiency.
Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
Landscaping Crew Leader
2 Years 8 Months
Appalachian Bible College | 09.2017 - 05.2020
Supervised daily landscaping operations, ensuring adherence to safety protocols and efficient task completion.
Trained and mentored crew members on landscaping techniques and equipment usage to enhance team performance.
Conducted regular inspections of landscaped areas, identifying issues and recommending timely solutions to preserve quality.
Sales Representative
7 Months
Vector Marketing | 02.2019 - 09.2019
Developed and maintained strong client relationships to drive sales growth.
Conducted product demonstrations to effectively showcase features and benefits.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Cashier
1 Year 5 Months
Save-A-Lot | 04.2016 - 09.2017
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balances throughout shifts.
Assisted customers with inquiries and product selections to enhance shopping experience.
Education
Bachelor's - Theology
Appalachian Bible College | Beckley, WV | 05-2021
Bachelor's - Youth And Family Counseling
Appalachian Bible College | Beckley, WV | 05-2021
Skills
Case management
Client advocacy
Conflict resolution
Multidisciplinary team collaboration
Crisis intervention
Risk assessment
Case documentation
Assessment skills
Child welfare expertise
Referrals and networking
Community resources
Child development
Certification
Work style: Reliability — Expert
September 2021
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert
Delivery driver — Expert
January 2022
Interpreting instructions or signs and solving problems
Work motivation — Highly Proficient
March 2021
Level of motivation and discipline applied toward work
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
Responding to customer situations with sensitivity