Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst

Christian Harris

GLEN ALLEN,VA

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Comfortable maintaining warehouse and supply operations as well as global shipping and receiving requirements. Forklift certified trainer.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shipping and Logistics Manager

RLC Technologies Inc.
07.2022 - Current
  • Streamlined logistics processes by implementing efficient inventory management systems.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Reduced warehouse storage costs with effective space utilization strategies.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
  • Developed strong relationships with vendors, leading to improved pricing and service levels.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.

Process Specialist

MAFCO
10.2020 - 07.2022
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.
  • Reduced production downtime by maintaining equipment and troubleshooting issues proactively.
  • Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
  • Developed user-friendly documentation for processes, increasing employee understanding and reducing training time.

District Manager

Cookout Restaurants
01.2011 - 10.2020
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.

Warehouse and Delivery Manager

Bassett Furniture Industries Inc.
09.2003 - 10.2010
  • Improved delivery efficiency by optimizing routes and scheduling for the team.
  • Reduced customer complaints by implementing proactive communication strategies with clients.
  • Enhanced team performance by providing regular feedback, coaching, and training opportunities.
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Scheduled regular equipment and fleet maintenance.
  • Fielded customer questions and complaints and rectified issues.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

High School Diploma -

Hermitage High School
Richmond, VA
06.1995

Skills

  • Supply Chain Management
  • Operational Management
  • Skilled in Microsoft Excel, Word, and Adobe
  • Carrier Negotiations
  • Shipping and Receiving Operations
  • Warehouse Operations
  • Global Logistics Coordination
  • Inventory Control
  • Forklift Operation

Certification

  • Licensed Forklift Trainer

Languages

Spanish
Limited Working

Timeline

Shipping and Logistics Manager

RLC Technologies Inc.
07.2022 - Current

Process Specialist

MAFCO
10.2020 - 07.2022

District Manager

Cookout Restaurants
01.2011 - 10.2020

Warehouse and Delivery Manager

Bassett Furniture Industries Inc.
09.2003 - 10.2010

High School Diploma -

Hermitage High School

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Christian Harris