Christian Harris
Athens,TX
Summary
Developed leadership and operational skills in fast-paced retail environment, now seeking to transition into new field. Strong background in team management and customer service, with focus on process efficiency. Dedicated to applying transferable skills to achieve impactful results in new career path.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training Store manager and inventory captain
Sally beauty
04.2015 - 07.2024
- Trained all new store managers in our district on company policies, brand standards, inventory maintenance, recruiting, hiring, and Training, daily operations, in store cost maintenance, and all business acumen's
- Enhanced customer experience by delivering exceptional service levels, addressing concerns promptly, and resolving issues effectively.
- Mentored junior staff members by providing valuable guidance on career growth opportunities within the organization.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Maintained strict adherence to company policies and procedures, ensuring compliance with all relevant regulations while upholding brand standards at all times.
- Oversaw, trained, and encouraged store personnel, promoting culture of efficiency and performance.
- Addressed employee performance issues promptly by providing constructive feedback, coaching, and support to help team members reach their full potential.
- Conducted regular store audits to ensure compliance with company standards, identifying areas requiring corrective action and implementing necessary changes effectively.
- Collaborated with district managers on initiatives aimed at driving overall regional success through improvements in individual store KPIs.
Education
Certificate in cosmetology -
Trinity Valley Community College
Athens, TX08.2018
High School Diploma -
Continental Academy
Miramar, FL05-2013
Skills
- Store operations
- Customer engagement
- Sales training
- Team building
- Staff scheduling
- Manager training
- Employee coaching
- Adaptability and flexibility
- Operational efficiency
- Staff training/development
- Performance evaluation and monitoring
- Recruitment and hiring
Certification
- Cosmetology, 08/01/16, 08/01/18
- Cosmetology License
Willing To Relocate
- Athens, TX
- Tyler, TX
Personal Information
- Authorized To Work: US for any employer
- Title: Retail store manager
Timeline
Training Store manager and inventory captain
Sally beauty
04.2015 - 07.2024
Certificate in cosmetology -
Trinity Valley Community College
High School Diploma -
Continental Academy
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