Christian Harrison
Grand Rapids,MI
Summary
I am a devout Christian and therefore abide by the Biblical principles of bold stewardship, as well as faithful servant-heartedness; I aim to foster these ethics in those I lead. My integrity is displayed in my steadfast commitment to fulfilling my tasks, my fair treatment of others, and my willingness to present my failures openly. Above all, I aim to exemplify Jesus Christ in all things I do.
Overview
6
6
years of professional experience
Work History
Passenger Service Training Supervisor
Prospect Airport Services
Grand Rapids, MI
03.2024 - 07.2024
- On-boarded new-hires into company system.
- Facilitated operations training (both company statutes as well as airport regulations).
- Escorted trainees until security clearance could be provided.
- Managed scheduling.
- Conducted leadership training for aspiring supervisors.
Aircraft Cabin Cleaner
Prospect Airport Services
Grand Rapids, MI
07.2018 - 07.2024
- Ensured prompt service in volatile time-frames.
- Sanitized trays, windows, lavatories, galleys, and monitors in aircraft cabin.
- Removed all trash from pockets and receptacles.
- Vacuumed carpet from cockpit to back galley.
- Conducted security searches nightly.
- Oriented all elements neatly and correctly, such as seatbelts, safety cards, first-class amenities, etc.
Passenger Service Supervisor
Prospect Airport Services
Grand Rapids, MI
08.2019 - 03.2024
- Interfaced with airline employees regarding requests for passenger assistance.
- Strategically assigned service requests to employees throughout shift.
- Processed passenger complaints and feedback.
- Managed conflict between employees as well as between employees and passengers.
- Conducted briefings and audits.
- Administered disciplinary action, including write-ups and terminations.
Passenger Service Assistant
Prospect Airport Services
Grand Rapids, MI
05.2018 - 07.2019
- Assisted disabled passengers through airport via wheelchair.
- Guided passengers with visual impairment, language barrier, etc.
- Lifted frail, paraplegic, and/or limbless passengers into and out of aircrafts.
- Handled luggage via skycap cart.
- Conducted surveys for the airport.
- Stood guard over secure access points.
- Offered general assistance, information, and hospitality to airport denizens.
Host
Logan's Roadhouse
Grandville, MI
02.2018 - 07.2018
- Welcomed guests and assigned seating.
- Processed to-go orders.
- Bussed tables and swept the floor.
Education
Bachelor of Arts - Christian Ministry
Cornerstone University
Grand Rapids, MI08-2025
Bachelor of Science - Biomedical Sciences
Grand Valley State University
Allendale, MI05-2027
Skills
- Customer service and hospitality
- Leadership and management
- Conflict resolution
- Troubleshooting and problem-solving
- Writing proficiency
- Data entry
Languages
Spanish
Limited
Timeline
Passenger Service Training Supervisor
Prospect Airport Services
03.2024 - 07.2024
Passenger Service Supervisor
Prospect Airport Services
08.2019 - 03.2024
Aircraft Cabin Cleaner
Prospect Airport Services
07.2018 - 07.2024
Passenger Service Assistant
Prospect Airport Services
05.2018 - 07.2019
Host
Logan's Roadhouse
02.2018 - 07.2018
Bachelor of Arts - Christian Ministry
Cornerstone University
Bachelor of Science - Biomedical Sciences
Grand Valley State University
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