CHRISTIAN HAYES
Brooklyn
Summary
An intuitive problem-solver and innovator with repeated success guiding sizable cross-functional teams as well as training, coaching, and motivating peers. Excellent interpersonal communication combined with experience in project engineering/management, executing operational needs and reporting directly to executive-level management and clients. Resourceful Project Engineer known for high productivity and efficient task completion. Possess in-depth knowledge in project management, process optimization, and technical documentation. Excel at communication, teamwork, and problem-solving to navigate project challenges effectively.
Overview
5
5
years of professional experience
Work History
PROJECT ENGINEER/AST. PROJECT MANAGER
BOND CIVIL & UTILITY
Manhattan
12.2024 - Current
- Managing the successful delivery of a multi-million dollar civil infrastructure project from initiation through closeout, consistently meeting or exceeding project deadlines and budgets.
- Coordinate cross-functional teams of up to 50+ field staff, subcontractors, and suppliers, ensuring seamless communication and efficient task execution.
- Identify and implement cost-saving measures that resulted in $1.5M+ in cumulative project savings without compromising quality or safety standards.
- Ensure strict adherence to regulatory compliance, safety protocols, and quality standards, contributing to a perfect safety incident record across all managed projects.
- Established project schedules and timelines for construction activities, facilitating effective task management.
- Examined engineering drawings and specifications for accuracy, ensuring compliance with project standards.
- Oversaw procurement processes for acquiring necessary materials and equipment to support project requirements.
- Created comprehensive reports on project status and issues, providing stakeholders with critical updates.
- Contributed to the creation of cost estimates and budgets for projects, aiding in financial management.
- Arranged meetings with stakeholders including clients, architects, engineers, and subcontractors to address project needs.
INSIDE SALES REPRESENTATIVE
NEW YORK JETS
Florham Park
03.2024 - 09.2024
- Generated over $100K in ticket sales revenue across season tickets, group packages, and suite sales within the first three months.
- Communicated with over 120 prospects daily to nurture an expansive book of leads.
- Managed customer databases, tracked sales metrics, and generated comprehensive sales reports for management using advanced ticketing software and CRM systems.
- Advised customers on optimal seating options and game experiences using in-depth knowledge of Jets' seating arrangements, game schedule, and ticket pricing.
- Florham Park, NJ
Assistant Director of Operations
U.S. ARMY
Savannah
08.2022 - 06.2023
- Developed a real-time system for tracking combat readiness and operation status in preparation for deployment to Poland.
- Managed scheduling and resource allocation for operational projects, optimizing team deployment and resource utilization.
- Collaborated with departments to streamline communication and improve processes.
- Coordinated daily operational activities to enhance workflow and maintain efficiency across teams.
- Collaborated with executive and commanding officers to create annual training calendar, aligning training objectives with operational goals.
- Developed training programs to enhance team skills and operational knowledge.
- Created detailed reports on key performance indicators to track progress against goals.
ASSISTANT COACH
SAVANNAH COUNTRY DAY FOOTBALL
Savannah
08.2022 - 12.2022
- Coached wide receivers and defensive backs for the Savannah Country Day Varsity Football team.
- Managed practice sessions and strength & conditioning programs, enhancing athletic performance of student-athletes.
- Savannah, GA
Operations Manager
U.S. ARMY
Savannah
09.2021 - 07.2022
- Managed daily operations ensuring compliance with military standards and regulations.
- Prepared and conducted project briefs for operations, outlining mission goals, personnel strategies, execution plans, and equipment requirements.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Monitored performance metrics to pinpoint operational improvement opportunities.
- Oversaw inventory management and maintenance of essential equipment and supplies, ensuring operational readiness.
- Assisted in developing and maintaining operational policies and procedures.
Operations Supervisor, OFFICER LEADERSHIP COURSE
U.S. ARMY
Columbus
09.2020 - 08.2021
- Led 72 soldiers through officer leadership training over six months.
- Coordinated daily training sessions, enhancing consistency and effectiveness of instruction.
- Monitored KPIs and communicated insights to leadership for informed decision-making.
- Acted as liaison to executive management, ensuring timely completion of critical tasks.
Education
MASTER OF SCIENCE - SPORTS MANAGEMENT
LIU BROOKLYN, ROC NATION SCHOOL OF MUSIC, SPORT & ENTERTAINMENT
05.2025
BACHELOR OF SCIENCE - SOCIOLOGY, SYSTEMS ENGINEERING
UNITED STATES MILITARY ACADEMY AT WEST POINT
01.2020
Skills
- Project management
- Data analysis
- Budget management
- Procurement strategies
- Revenue generation
- Microsoft Office Suite
- Organizational leadership
- Mentoring and coaching
- Customer relations
Leadership And Athletic Experience
- Division 1 Athlete, West Point Men's Football, 2016-2020, Helped lead team to two Commander & Chief trophies and three college football bowl games.
- Mentor, Team Impact, 2018-2020, Blessed with the opportunity to develop a relationship with Gavin King; a young man battling cancer and his family over the course of two football seasons. Ensured that the King family became a part of the Army football brotherhood.
- Speaker, 5 Star Heart Program, 2018, Delivered speeches & mentored at-risk youth in Pennsylvania.
- Member, West Point Black Student Union, and Yoga Club 2016-2020
Timeline
PROJECT ENGINEER/AST. PROJECT MANAGER
BOND CIVIL & UTILITY
12.2024 - Current
INSIDE SALES REPRESENTATIVE
NEW YORK JETS
03.2024 - 09.2024
Assistant Director of Operations
U.S. ARMY
08.2022 - 06.2023
ASSISTANT COACH
SAVANNAH COUNTRY DAY FOOTBALL
08.2022 - 12.2022
Operations Manager
U.S. ARMY
09.2021 - 07.2022
Operations Supervisor, OFFICER LEADERSHIP COURSE
U.S. ARMY
09.2020 - 08.2021
MASTER OF SCIENCE - SPORTS MANAGEMENT
LIU BROOKLYN, ROC NATION SCHOOL OF MUSIC, SPORT & ENTERTAINMENT
BACHELOR OF SCIENCE - SOCIOLOGY, SYSTEMS ENGINEERING
UNITED STATES MILITARY ACADEMY AT WEST POINT