Christian Heath
Indianapolis,IN
Summary
Dynamic Security Officer with extensive experience in the security enforcement and recognized for reducing incident response times by 10% through effective emergency procedures. Proficient in access control and CCTV monitoring, while delivering exceptional customer service and maintaining a safe environment. Proven ability to handle high-pressure situations with reliability and professionalism.
Overview
12
12
years of professional experience
Work History
Security Officer
Doyle Security LLC
06.2017 - 08.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury up to 3 times a month.
- Patrolled and monitored premises in company vehicle and by foot. Making rounds every hour.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Covered all shift switches for lunches and breaks as needed.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
MCI Security
11.2017 - 11.2018
- Completed full building and grounds patrols to make sure that the houses and the building equipment were not being broking into or vandalized.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises and preventing squatting instances.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Titian Security
09.2016 - 10.2018
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification coming in and out.
- Maintained a safe environment for employees and shelter residents by doing continuous patrolling of grounds and hallways and addressing any concerns with staff.
- Trained new Security Officers in company policies, ensuring that all new officers knew what the client expected of us.
- Reduced incident response 3-5 times a month by being efficient and collaborating with our local law enforcement agency.
Security Officer
Securitas Security Services USA
08.2014 - 06.2016
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities throughout the parking lot.
- Executed Walmarts rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer
Peace Security
04.2013 - 04.2014
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Received and distributed all USPS, FEDEX, Amazon packages to resident and staff.
- Reduced incident response times 10% by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Kept detailed written incident reports and communicated them effectively to upper staff.
Security Officer
Gold Leaf Security
03.2009 - 08.2011
- Acted quickly during emergency situations to reduce opportunity for damage and injury up to 3 times a month.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Called and got permission from client for allowing entry of their own personal guest.
Security Officer
Building Star Security
11.2007 - 02.2009
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Oversaw Employee Entrance and followed all protocols for PPE and theft of employees.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Assisted warehouse employees with shipping and receiving of company merchandise.
- Completed shift handover reports and debriefed next shift upon arrival.
Skills
- CCTV monitoring
- Exceptional customer service
- Access control
- Emergency response
- Security screenings
- Alarm monitoring
- Premises patrol
- Reliability
- De-escalation techniques
- Physical security management
Timeline
Security Officer
MCI Security
11.2017 - 11.2018
Security Officer
Doyle Security LLC
06.2017 - 08.2019
Security Officer
Titian Security
09.2016 - 10.2018
Security Officer
Securitas Security Services USA
08.2014 - 06.2016
Security Officer
Peace Security
04.2013 - 04.2014
Security Officer
Gold Leaf Security
03.2009 - 08.2011
Security Officer
Building Star Security
11.2007 - 02.2009
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