Christian Heights
San Antonio,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer service representative/Hotel Housekeeper
Hampton Inn By Hilton
San Antonio, Texas
2026.01 - Current
- Handled guest inquiries and resolved complaints professionally.
- Provided information about hotel amenities and local attractions to guests.
- Assisted guests with check-in and check-out processes efficiently.
Customer Service Representative
The UPS Store Inc.
Universal City, Texas
2025.03 - 2025.12
- Assisted customers with shipping, packing, and printing services.
- Handled cash transactions and processed payments efficiently.
- Managed inventory and organized supplies in the store.
Education
G.E.D
Gatesville, TXSkills
- Check-in processes
- Customer service
- Complaint resolution
- Cash handling
- Inventory management
- Data entry
- Product sales
- Time optimization
- Team collaboration
- Attention to detail
- Organization skills
- Adaptability in fast-paced environments
- Effective communication
- Conflict resolution
- Problem solving
- Relationship building
Timeline
Customer service representative/Hotel Housekeeper
Hampton Inn By Hilton
2026.01 - Current
Customer Service Representative
The UPS Store Inc.
2025.03 - 2025.12
G.E.D