Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Honors Awards
Hobbies
Timeline
SalesManager
Christian Hennessey

Christian Hennessey

North Andover,MA

Summary


Marketplace Operations Lead with experience in finance, cash operations, property consulting, business development, and prospecting while employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

North America Marketplace Operations Lead

Converse
11.2021 - Current
  • Ensures Accountability: Drive discussion on what is being worked on/pending/ needs assistance Fosters Effective Teamwork: Advise team on what is being worked on/pending/needs assistance
  • Provide updates on stores status (i.e
  • Stores on hold) or style status (incomplete due to pricing, season issues) Risk Analysis Update data to include WM status to track dropped orders
  • Send out daily recap to the team on what dropped/filled %/dropped % to FCST
  • Call out anything not meeting expectations and why Instills Trust / Thinks Strategically Own the footwear portions of the call outs
  • Unfilled providing explanation (i.e
  • Late fill, not bought) - Aged orders that have not shipped and why - Flagged orders that require immediate attentions/drops and provide shipping status Ensures Accountability: Recap OED needs 1 week prior to deadline
  • Provide dates/gates required for new contracts and rolls
  • Ensure that rolls for current month are set at P2
  • Proactively follow up with each member to ensure positioned to achieve deadlines Data Management / Problem Solving: Recap contract rolls to ensure orderbook reflects rolls and cancels (contract #, RDD, CXL, Units and action)
  • Perform a reconciliation after each OED to ensure that SAP reflects what was passed over to be entered
  • Call out all discrepancies and provide the root cause Drives Clarity Send recaps with specific actions after each Not Bought publication
  • Provide guidance on whether the style is approved c/o, needs to be moved, or will need to be cancelled
  • Provide context on the styles that did not have pricing but were bought and ensure contract is completed to remove the incomplete status Provide context in emails
  • When sending an email request, explain intent of request
  • When responding to an email request, provide details on what was completed and/or actioned
  • Instills Trust Respond to emails within 24 hours, or sooner.

Cash Operations Specialist

Coverys
06.2020 - 11.2021
  • Process remittances received through the Company's lockbox
  • Process claims indemnity and expense payments for disbursement
  • Process underwriting commissions and return premium payables for disbursement
  • Prepare and file various internal and external reports.

Accounts Receivable Specialist

ACA Foreside
10.2019 - 06.2020
  • Account Receivable Specialist with Foreside Services Inc
  • In Portland, ME
  • Christian is responsible for the day-to-day supporting activities of Foreside Services Inc’s Corporate Accounting functions
  • Duties include Accounts Receivable, billing, cash applications, month-end journal entries, account reconciliations and filing
  • Christian is in charge of all Accounts Receivable tasks for Foresides' consulting services; the largest sector of the company as well as current acquisitions in the process for Foreside.

Financial Services Representative

Northwestern Mutual
06.2019 - 01.2020
  • Estate Planning, Retirement Planning, Investing, Education Planning, Business Succession, Small Business Owner Planning, Life Insurance, Disability Insurance, and Long-Term Care.

Finance And Accounting Associate

Strategic Claims Network
06.2017 - 08.2018
  • My internship included; controlling small-mid scale projects for the company, creating excel spreadsheets as a comparison tool, updating information for our network, using great plains for multiple tasks, creating financial reports, managing the prevention of excess 1099's being sent out to businesses, and clearing uncashed (stale) checks off the book records
  • These roles have allowed me to work with our CEO, CFO, and senior accountant, showing me what traits they have as leaders in the workplace and their diverse knowledge in the business field
  • Handling the projects I was assigned also allowed me to work independently and express my own level of importance to the company.

Event Promoter

Steele Hill Resorts
06.2017 - 04.2018
  • I set up events at several venues and engaged with potential customers about the benefits of the company and why they should sign up for our drawings
  • This improved my sales and customer relations background.

Property Consultant

King Real Estate
09.2016 - 05.2017
  • My duties were basic accounting, performing showings and lease signings for the company, advertising properties, and scheduling clients for seeing the properties
  • I was able to handle roughly 30-35 hours a week at this internship while still being a full-time student
  • The opportunity allowed me to gain the skills of advertising, self-reliability, time awareness, Microsoft excel, customer relations, and lease drafting.

Education

Master of Business Administration - MBA, Project Management -

Southern New Hampshire University
06.2023

Bachelor of Arts - BA, Business Administration and Management, General -

University of New England
01.2019

Skills

  • Motivational Attitude
  • Business Negotiation Knowledge
  • Understanding of Financial Performance
  • Acknowledgment of Customer Needs
  • Operations Management
  • Customer Relations
  • Risk Management
  • Performance Monitoring
  • Inventory Coordination
  • Project Planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with sales team in the development of order tracking resource and current status at DC.

Certification

Insurance Agent, Accident, Health, Life, Variable Life & Variable Annuities - Prometric

Honors Awards

  • Dean's List - University of New England
  • Varsity Jacket Recipient - Billerica Memorial High School, Oct 2015
  • Producer Life Insurance License - Massachusetts, Jul 2019
  • Producer Health and Accident License - Massachusetts, Jul 2019
  • Cum Laude

Hobbies

Avid sports enthusiast, sneaker collector, health and wellness focused individual, and a proud father of a miniature dachshund.

Timeline

North America Marketplace Operations Lead

Converse
11.2021 - Current

Cash Operations Specialist

Coverys
06.2020 - 11.2021

Accounts Receivable Specialist

ACA Foreside
10.2019 - 06.2020

Financial Services Representative

Northwestern Mutual
06.2019 - 01.2020

Finance And Accounting Associate

Strategic Claims Network
06.2017 - 08.2018

Event Promoter

Steele Hill Resorts
06.2017 - 04.2018

Property Consultant

King Real Estate
09.2016 - 05.2017

Master of Business Administration - MBA, Project Management -

Southern New Hampshire University

Bachelor of Arts - BA, Business Administration and Management, General -

University of New England

Similar Profiles

CREATE PROFILE
Christian Hennessey