Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Hernandez

Fort Worth

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Fast learner to new obstacles and can work towards tough objectives.

Overview

1
1
year of professional experience

Work History

Customer Sales Associate

Shammys Carwash
01.2025 - Current
  • Participated in regular training sessions to stay current on product knowledge and industry trends.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Provided optimal customer engagement, resulting in increased sales conversions.
  • Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
  • Adhered to company safety policies regarding floor management and customer interactions.
  • Boosted sales revenue through the effective demonstration of product features and benefits.

Retail Sales Associate/ Supervisor

Legends Hospitality
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.

Mobile Expert /Assistant Manager

T-Mobile
10.2023 - 09.2024
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Attended training sessions conducted by manufacturers to gain knowledge about newly released products and services.
  • Described merchandise and explained use, operation and care.
  • Greeted customers to determine wants or needs.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Tested mobile device hardware components such as cameras, displays, speakers and buttons for defects.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

Waxahachie High School
Waxahachie, TX
09-2022

Skills

  • Product Knowledge
  • Cash Handling
  • Loss Prevention
  • Inventory Management
  • Store Organization
  • Customer Assistance
  • Payment Processing
  • Merchandising and Display
  • Adaptable and Flexible
  • Flexible Hours
  • Order Management
  • Ability to Lift 40 Pounds
  • Computer Proficiency and Microsoft Office
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Safety and Cleanliness Standards
  • Friendly and Helpful
  • Brand awareness development

Timeline

Customer Sales Associate

Shammys Carwash
01.2025 - Current

Retail Sales Associate/ Supervisor

Legends Hospitality
09.2024 - Current

Mobile Expert /Assistant Manager

T-Mobile
10.2023 - 09.2024

High School Diploma -

Waxahachie High School

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Christian Hernandez