Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Christian Herrera

JLH Plumbing
Miami,FL
2
Languages
5
years of professional experience

Dynamic and dedicated professional with experience at BurgerFi, excelling in customer service and conflict resolution. Proven track record in training teams and enhancing guest satisfaction while implementing effective inventory management. Reliable and adaptable, I thrive in fast-paced environments, ensuring compliance and optimizing operations for improved service delivery.

Work History

Plumber's Assistant

2 Years 2 Months
JLH Plumbing | 04.2024 - 06.2026
  • Maintained tools and equipment, ensuring readiness for daily tasks.
  • Assisted lead plumber in diagnosing plumbing issues and implementing solutions.

Supervisor

2 Years 10 Months
BurgerFi | 03.2021 - 01.2024
  • Oversaw daily operations, ensuring compliance with health and safety regulations.
  • Trained and mentored team members to enhance service quality and efficiency.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Monitored performance metrics to identify areas for improvement in service delivery.
  • Resolved customer complaints swiftly, maintaining high satisfaction ratings.

Education

Associate of Science - Physical Therapy

Miami Dade College | Miami, FL | 07.2026

Skills

Customer Service
Conflict resolution
Guest satisfaction
Food preparation
Food Handling and Safety
Reliability and punctuality
Adaptability
Cash handling
POS system
Dependability
Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Plumber's Assistant

JLH Plumbing
04.2024 - 06.2026Read More

Supervisor

BurgerFi
03.2021 - 01.2024Read More

Miami Dade College

Associate of Science from Physical Therapy
Read More
Christian Herrera