Summary
Overview
Work History
Education
Skills
Affiliations
Other Work/Hobbies
References
Timeline
Generic

Christian Hill

Philadelphia,PA

Summary

Enthusiastic Overnight Stocker offering 17 years of experience in inventory management. Safely operates equipment and handles large volume of product on tight schedules. Trustworthy in executing required stock movement and replenishments. Experienced and proactive Manager offering 8 years of progressive warehouse settings serving retail needs. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

19
19
years of professional experience

Work History

Overnight Stocker

Walmart
Philadelphia, PA
12.2022 - Current
  • Followed instructions to properly arrange merchandise items.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Identified and quickly handled spill clean-up.
  • Placed products on conveyors for final wrapping and shipment.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Monitored security cameras to detect shoplifting activities in the store.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.

Package Handler

United Postal Service, UPS
Philadelphia, PA
05.2005 - 06.2024
  • Assisted in training new employees on package handling processes.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Transported parcels between loading docks, delivery vehicles, and post office facilities.
  • Stacked boxes onto pallets in an efficient manner.
  • Labeled parcels accurately according to company guidelines.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Secured items in truck by strapping over protective padding.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Picked products using RF scanner to fill orders.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Inspected packages for damages or defects and recorded any issues found.
  • Operated electric tow motor to pick up and deliver packages and containers to production line.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Packed boxes and stock using organizational guidelines.
  • Palletized boxes to increase movement and shipment efficiency.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Protected company inventory by maintaining and organizing storage areas.
  • Used scanners to track parcel information, condition or receipt.
  • Delivered parcels to homes and businesses within specified time frames.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Assisted in loading delivery trucks with prepared packages.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Organized packages according to type, size, destination, and other specifications.
  • Loaded completed orders on pallets according to delivery numbers.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Understood and followed oral and written directions.

Salesperson

Best Buy
Fredericksburg, VA
10.2014 - 05.2024
  • Recognized security risks to properly handle situations.
  • Monitored customer order process and addressed customer issues.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Created presentations that showcased company's capabilities and offerings.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by [Number]%.
  • Advised customers on the latest product features and benefits.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Adhered to company initiatives and achieved established goals.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Resolved customer complaints promptly and efficiently.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs by asking questions and advising on best solutions.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Posed as models for advertising, artistic creation and display of goods.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Contacted new and existing customers to outline benefits of products.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Educated customers about products and services offered by the company.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Participated in trade shows, conferences, and other marketing events.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Collaborated with team members to develop effective sales plans.
  • Reset store displays for special events and seasonal merchandise changes.
  • Greeted and assisted customers to foster positive experiences.
  • Replenished and arranged items to maintain appearance.

Support Manager

Walmart
Philadelphia, PA
07.2017 - 11.2021
  • Greeted visitors in a professional manner and directed them to appropriate staff members.
  • Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Reviewed emails daily to prioritize tasks for the manager's attention.
  • Compiled data from various sources into concise reports for management review.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Handled correspondence promptly.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
  • Coordinated special projects such as company events, workshops or team-building exercises.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Created a comprehensive database of contacts to ensure quick access to client information.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Utilized company reports to analyze sales, gross profit and inventory activity.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Processed invoices, purchase orders and expense reports in accordance with company policy.
  • Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Ensured compliance with company policies regarding confidentiality of sensitive information.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Assigned tasks to associates to fit skill level and maximize team performance.
  • Developed and implemented efficient filing systems for all incoming documents.
  • Assisted in developing presentations using PowerPoint or similar software programs.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Maintained records through timely updates to employee and other files.
  • Researched industry trends to inform decision making processes within the organization.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.
  • Provided general administrative support including answering phones, typing letters, reports and memos.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Cleaning Supervisor

Walmart
Philadelphia, PA
05.2015 - 07.2017
  • Swept and damp-mopped private stairways and hallways.
  • Maintained records of completed tasks including work orders and time sheets.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Verified each completed room against standard plans to maintain consistency.

Order Filler

Walmart
Gordonsville, VA
09.2012 - 09.2014
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.
  • Read orders to verify attributes and quantities of merchandise.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Maintained inventory records of products received and shipped in the warehouse.
  • Organized shipments according to size, weight, destination, delivery method, and urgency of order.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Resolved issues related to incorrect deliveries promptly and efficiently.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Followed safety guidelines while operating machinery such as forklifts or pallet jacks.

Overnight Stocker

Walmart
Philadelphia, PA
06.2007 - 09.2012
  • Followed instructions to properly arrange merchandise items.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.

Education

High School Diploma -

Roxborough High School
Philadelphia, PA
06-2006

Skills

  • Production Documentation
  • Equipment Operation
  • Stock Replenishment
  • Inventory Counts
  • Product Merchandising
  • Stock Rotation
  • Maintaining Safety
  • Deadline Adherence
  • Unloading Trucks
  • Safety Awareness
  • Forklift Operation
  • Order Picking
  • Merchandise Display
  • Stocking Shelves
  • Barcode Scanning
  • Equipment Monitoring
  • Customer Relationship Management
  • Cleaning
  • Inventory Auditing
  • Pallet Jack Operation
  • Planogram Execution
  • Product Inspection
  • Heavy Lifting
  • Hand Truck Operation
  • Unloading Merchandise
  • Loading and Unloading
  • Moving Boxes
  • Stocking Products
  • Policy Implementation
  • Marketing
  • Staff Development
  • Business Development
  • Operations Management
  • Strategic Planning
  • Performance Management
  • Workforce Management
  • Schedule Preparation
  • Time Management
  • Team Leadership
  • Sales Techniques
  • Sales Management
  • Cross-Functional Teamwork
  • Project Management
  • Performance Evaluations
  • Negotiation
  • Staff Management
  • Complex Problem-Solving
  • Product Management
  • Key Performance Indicators

Affiliations

  • Audio Engineering
  • Photography
  • Information input
  • Microsoft Suite
  • Adminstrative Duties

Other Work/Hobbies

  • I run a 2 music studios part time scheduling appointments and Photo shoots, Artist development, Marketing, music/podcast/voice acting production, and coordinating artist
  • Photographer and Videographer and content creation manager as a hobby
  • DJ for hire and performer

References

References available upon request.

Timeline

Overnight Stocker

Walmart
12.2022 - Current

Support Manager

Walmart
07.2017 - 11.2021

Cleaning Supervisor

Walmart
05.2015 - 07.2017

Salesperson

Best Buy
10.2014 - 05.2024

Order Filler

Walmart
09.2012 - 09.2014

Overnight Stocker

Walmart
06.2007 - 09.2012

Package Handler

United Postal Service, UPS
05.2005 - 06.2024

High School Diploma -

Roxborough High School

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Christian Hill