Dynamic and results-driven professional with a proven track record at TAG Roofing & Restoration. Expert in navigating insurance claims and negotiating on clients' behalf, while fostering strong relationships. Recognized for exceptional problem-solving and time management skills, consistently delivering high-quality service in fast-paced environments. Passionate about continuous improvement and team collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
TAG Roofing & Restoration
Sr. Sales Associate & Water Division Manager
01.2018 - Current
Inspect and assess storm damage on residential and commercial properties
Navigate Spotio (Storm Damage Locator App)
Acculynx
Knock on doors with Storm damage and speak to potential clients
Sell property owners on using our company and communicate effectively with clients to guide them through the insurance claim process
Project Management
Meet insurance adjusters onsite to determine how much storm damage there is on the property
Insurance Claims Specialist
Argue and negotiate with insurance on clients behalf to get roof, siding, etc. bought and approved by insurance
Call and follow up with insurance companies regarding estimates, payments, and supplements
Calendar and file management
Develop and maintain courteous and effective working relationships
Demonstrate strong organizational and time management skills while managing multiple projects
Excellent communication skills, both verbal and written.
Self-motivated
Worked well in a team setting, providing support and guidance
Field work with new hires for training
Passionate about learning and committed to continual improvement.
General Laborer
Hoying Construction
04.2014 - 10.2017
Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Operated Dump Truck for loading and unloading of Construction Material
Operated Skid Steer for different projects
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Assisted team members with tasks that require group effort.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Operated heavy equipment safely to transport materials and complete tasks as required.
Provided maintenance for construction equipment.
Followed instructions and safety protocols to prevent accidents and injuries.
Moved and cleared debris from work sites to dispose of in designated areas.
Provided labor support to carpenters, masons and other skilled trades.
Mixed and poured concrete for variety of projects.
Helped with erecting scaffolding and ladders.
Operated forklifts and boom lifts to complete various tasks.
Installed drywall, siding and other structural components.
Assisted in digging, trenching and backfilling trenches and foundations.
Worked on sites, installing roofs and other exterior components.